Autoscribe launches new Issue Tracker software

Autoscribe has announced the commercial launch of Issue Tracker, a new software solution that makes it easier for businesses to deal with potential problems.

Built to correspond to ISO 9001 and ISO 9004 requirements for audit regulation, the tool allows users to document, plan and deal with issues, problems or complaints in an efficient manner that minimises the amount of time this process takes up.

Procedures can be defined for quality improvement within departments and the organisation in general by maintaining a full track of all issues and actions, with the system allowing for the generation of checklists and worksheets and defining the managerial sign-off process.

The company said: "With easy storage, reporting and selection of issue records for managerial and/or operational scrutiny, Issue Tracker can be used to standardise quality control by ensuring all stages are complete."

Based in Berkshire, Autoscribe was founded in 1981 and is known as the developer of the well-established Matrix family of laboratory information management systems.