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Home Industry News CQC report highlights problematic variations in social care standards

CQC report highlights problematic variations in social care standards

6th July 2017

Too many social care services in England are still failing to meet the required standard, according to a new report from the Care Quality Commission (CQC).

A national report from the regulator has found that 77 percent of adult social care services are currently rated as good, while two percent are considered to be outstanding, with the best performers usually characterised by a clarity of vision and leadership.

However, considerable variations in service standards were also highlighted, with 19 percent of social care providers being rated as requiring improvement, while two per cent were classed as inadequate.

Generally speaking, providers were generally rated highly for how caring they were, but safety concerns were widespread due to ineffective management of medicine supplies or problems with determining staffing levels.

Meanwhile, although 81 percent of services that were originally rated as inadequate and have since been re-inspected were able to improve their overall rating, 26 percent of the services that were first rated as good have since declined.

Andrea Sutcliffe, chief inspector of adult social care at the CQC, said: "It appears to be increasingly difficult for some providers to deliver the safe, high-quality and compassionate care people deserve … With demand for social care expected to rise over the next two decades, this is more worrying than ever."

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