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Home Industry News Government responds to emergency care review

Government responds to emergency care review

26th September 2008

The Department of Health has welcomed the review of urgent and emergency care from the Healthcare Commission.

It noted the review reported 60 per cent of primary care trusts are performing well in this area and has commended recent achievements, including improvements in response times for ambulances and waiting times for accident and emergency services.

The report also praised the work of NHS Direct in providing a popular and key service to citizens across the country, with the body exceeding all its targets for call handling.

Collaboration has been promised between the commission, primary care trusts and the Department of Health to boost performance across all services with the aim of spreading good practice and providing more accessible, convenient and integrated services.

Professor Sir George Alberti, national director for emergency access, said: “Urgent and emergency care offered across most of the NHS to millions of people each year is of a high standard and we welcome the results of this review by the Healthcare Commission.”

He added the government is not complacent and recognises the importance of encouraging ongoing improvement in local services to guarantee the delivery of care to patients that is both timely and of high quality.

Last month, the government announced over ten million people had made an electronic booking for their GP using the Choose and Book system.

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