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Home Industry News Hospital parking ‘remains an overly stressful process’

Hospital parking ‘remains an overly stressful process’

7th April 2017

The current system of parking around NHS hospitals is proving unnecessarily stressful and cumbersome for patients, according to a new report.

A Freedom of Information request from the RAC saw 164 out of the 206 hospital trusts in England responding, with 125 having chargeable car parks. It was revealed that 38 percent of trusts offer no option to pay by credit or debit card at any of their sites, while 32 percent do not allow drivers to pay when they leave.

Indeed, only 33 percent of trusts were found to offer a card payment option at all of their hospital sites, meaning a large proportion of patients and visitors are still expected to carry loose change with them in order to pay to park.

Meanwhile, the lack of pay-on-exit options means visitors with pressing health concerns on their mind are being asked to guess how long their hospital stay will be, at the risk of either overpaying or running out of credit and receiving a penalty notice.

RAC media relations manager Simon Williams said: "In the absence of free parking at hospitals in England, we believe parking should be made as stress-free as possible for people."

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