New survey shows falling public satisfaction with NHS services

Levels of public satisfaction with the NHS in Britain are declining, according to the latest survey. 

The poll by the Nuffield Trust and the King's Fund revealed the current share of the population that is satisfied with the health service is 57 percent, down six percent on a year ago and the lowest level since 2011. 

Dissatisfaction rates are also up, to 29 percent. This is the highest level for a decade.  

Most notably, the proportion of patients happy with their GP services plunged by seven points to 65 percent, the lowest figure since the survey began in 1983.

The surveys also indicated that there is an increasing tendency to blame shortages of staff and money for poorer services, while fewer people believe money is being wasted.

Chief economist and director of research at the Nuffield Trust John Appleby said: "As the NHS celebrates its 70th year, the government needs to put the NHS on a sustainable financial footing so it can continue to provide the same high quality, free at the point of use care that it is valued by the general public."

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