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Home Industry News NHS staff survey reinforces people’s perceptions, it is claimed

NHS staff survey reinforces people’s perceptions, it is claimed

25th March 2009

The sixth annual NHS staff survey has reinforced what many people believe to be true about working for the organisation, it has been claimed.

Key findings of the report included views that job satisfaction was generally high, 90 per cent felt they make a difference to patients and fewer employees – five per cent less than previous year – intended to leave.

Health minister Ann Keen asserted working within the NHS is “highly satisfying and rewarding”. However, she noted the survey did unearth a few negative points.

Ms Keen explained the survey showed there are some areas of concern – which includes unacceptable acts of violence to staff.

She commented: “The fact there is a number of people who think it is acceptable to abuse or physically assault staff who are there to care for them is simply disgraceful.”

Organisations within the public health body have to listen and respond to what employees tell them and the survey will go towards making a clear action plan in how to tackle the issues raised, she concluded.

Earlier this month, the Department of Health outlined a number of changes to improve GP surgeries.

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