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Field Service Engineer
Role Overview
Do you want to join an innovative world leading pharmaceutical company that specialise in the medical diagnostics industry that embraces diversity and inclusion? If so, then this job is perfect for you.
Full training and education will be provided as required, to enable the candidate to develop their potential and build on their skills in an exciting new business.
Company Information
Who are they?
For more than 100 years, our client has been active in the discovery and development, manufacturing and marketing of novel healthcare solutions. Their products and services bring significant benefit to patients from early detection and prevention of diseases to diagnosis, treatment and treatment monitoring. They are looking for like-minded people who can share their passion for success!
Location – Our client is looking for a talented FSE, located in London – who is open to travel within the UK.
Role Requirements
Key Responsibilities –
As part of the UK Engineering Support team, you will report to the Regional Technical Regional Manager and be involved in providing first-class customer service covering troubleshooting to component level, technical upgrades/maintenance, installation and customer training. Their customers include the NHS, Universities and private pathology laboratories and you will work on specified products, ranging from large to medium sized biomedical test equipment.
Person Specifications
Who are they looking for?
-To be considered for this role, you should have an engineering or electrical qualification and be able to confidently represent the company at client sites.
-You should have good previous field service experience with high-value capital equipment and be able to build productive customer relationships in a complex environment.
-You may be required to travel throughout the UK on occasion, and the positions are based in London and Southwest London, therefore are required to hold a full and valid UK driving license.
-They are looking for someone with the ability to work effectively under pressure and holds good communication skills.
Package
What can they offer you?
Our client is offering an outstanding package for the successful candidate that you won’t want to miss out on…
– Annual Bonus: 12% on target
– Contributory Pension Scheme (you may invest 3, 4 or 5% of your salary and they will double your contribution)
– £5 lunch allowance daily (during field trips)
– Company Car or Company Car allowance (£7200 per annum)
– Flexible benefits plan worth over £900 annually
– 25 days’ holidays
– Opportunity to buy their shares at a 20% discounted rate