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Role Filled

Field Service Engineer

Scientific Supplier
Engineers Field & Depot
Microscopy
Manchester
£40,000 - £55,000
Microscopy (Biological)

Role Overview

Location – The company is based in Manchester and need someone who is flexible to UK and the occasional EU travel.

Our client values integrity, ethics and fairness as their fundamental to the way that their firm does business. Openness and honesty characterise the relationships that their people build with their clients and each other. The integrity and long-term nature of the relationships that they build is integral to their culture and they’re proud of this deeply rooted tradition.

Company Information

We are delighted to announce a wonderful opportunity to join a company that has Scientific and Industrial Digital Imaging at their core.
Our client provides systems to life sciences and industry and enable scientists and engineers to get results. They pride themselves on being an equal opportunities employer where they value inclusion and diversity. They are situated in a dynamic market where innovation is at the forefront and is looking for someone with the ambition to achieve results in a demanding business environment.

Role Requirements

• The candidate will be required to perform total system level complex-troubleshooting on equipment with a high number of optical components, multiple cameras, lasers and computer-controlled hardware and software.
• Build a strong relationship with the customer insuring that they are kept always informed of the status of their system.
• Complete all administrative tasks in a timely manner, including service reports, expense accounts and travel arrangements insuring clear communication with both the office and the customer.
• Assist in sales by identifying sales opportunities while on site and communicate these back to the sales team.
• Be responsible and keep warranty, repair, and travel costs under control.
• Share knowledge and report back expertise to the technical team and expect the same back in return.
• Show initiative and have a high sense of motivation to make sure the customer is always provided for.
• Maintain effective quality standards, as per the IMSOL quality statement and the ISO9001 standard

Person Specifications

A qualified technical/engineer with relevant work experience providing technical support and troubleshooting complex equipment.
Someone with technical analytical problem-solving skills with the ability to work independently with minimal supervision whilst maintaining high quality standards.
Excellent communications skills, listening skills and interpersonal skills.
Knowledge of IT systems, including networking, (knowledge of Linux is also highly desirable).
Any optical or microscopy experience would be highly beneficial.
And a willingness to travel within the UK and Europe, including overnight stays as required, therefore the candidate must hold a valid UK driving license.

Package

• Private medical insurance
• Car allowance
• A choice of either a Windows or Mac laptop and a company provided smartphone
• A vibrant, dynamic company environment in which hard work and performance are rewarded.

Locations

Accrington
Altrincham
Ashton-under-Lyme
Barrow
Birkby
Blackburn
Blackpool
Bolton
Bootle
Bradford
Bradley
Burnley
Bury
Buxton
Cheadle
Chester
Chorley
Crewe
Darwen
Deeside
Deighton
Elland
Ellesmere Port
Fleetwood
Halifax
Hebden Bridge
Huddersfield
Hyde
Keighley
Kendal
Lancaster
Leigh
Leyland
Liverpool
Macclesfield
Manchester
Morecambe
Nantwich
Northwich
Oldham
Ormskirk
Poulton-Le-Fylde
Prescot
Preston
Rochdale
Runcorn
Sale
Salford
Sandbach
Shipley
Skelmersdale
Skipton
Southport
Sowerby Bridge
St Helens
Stockport
Thornton-Cleveleys
Warrington
Widnes
Wigan
Wirral
Previous Listing
Date Updated
22 Jan 2024
Job reference
71803
Categories
Full Time
Permanent
Take Experience
This role has been filled
Why Zenopa?

We aim to operate and maintain the following set of core values

Group people cartoon
01
In house, contracting department.

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02
We liaise on your behalf

Required equipment, e.g. cars, laptops, mobiles, we negotiate with the employer source and manage these on your behalf.

03
Solid Industry Relationships

Our recruitment teams have built relationships with some of the UK’s most prestigious pharmaceutical companies

04
High Success Rate

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05
Systems that work for you

As an ISO 9000 organisation we have fully defined systems that are regularly audited. You can be assured we consistently following processes that deliver for all.