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Role Filled

Application Specialist

Scientific Supplier
Internal Technical Support
£Contact Libby

Role Overview

An exciting opportunity for a Microbiologist looking to enter a scientific commercial position or an experienced Field Applications Specialist seeking a new opportunity!

The Field Application Specialist role is the front-line technical support representative and is responsible for providing solution-oriented consultative training, technical support and troubleshooting at customer site, at every stage of contact on each technical support interaction in the field.

Role Requirements

· Performing pre-installation inspections/audits.
· Coordinating and delivering technical training.
· Acting as a consultant and support the companies product lines.
· Answering internal and external customer inquiries.
· Providing proactive and corrective fine tuning of assay applications to ensure optimal analytical performance.
· Ensuring regulatory compliance through timely and accurate documentation in the ERP system.
· Completing all after- technical support documentation (ERP/CRM) necessary to update the planners, customer administration, customer care.
· Consulting and collaborating with Support Centre team, installation project managers, management, GCS, GICS
· Supporting the sales team and sales cycle by providing technical sales support in preparing tenders, contracts, product presentations and demonstrations.

Person Specifications

– Microbiology qualification ( BSC above) is essential and experience working in a pharma or food environment.
– Someone with a results-orientated approach.
– Excellent ability to self-motivate.
– Strong communication skills to deliver a customer focussed strategy.


Previous Listing
Date Updated
14 Jun 2023
Job reference
Full Time
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Why Zenopa?

We aim to operate and maintain the following set of core values

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In house, contracting department.

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We liaise on your behalf

Required equipment, e.g. cars, laptops, mobiles, we negotiate with the employer source and manage these on your behalf.

Solid Industry Relationships

Our recruitment teams have built relationships with some of the UK’s most prestigious pharmaceutical companies

High Success Rate

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Systems that work for you

As an ISO 9000 organisation we have fully defined systems that are regularly audited. You can be assured we consistently following processes that deliver for all.