BME Service Technician

The position is based in Little Canada, MN

The primary responsibilities of the Service Technician will be to conduct Preventative Maintenance and repair faulty laboratory equipment throughout the University of Minnesota campus. You will also be expected to build strong relationships with customers ranging from laboratory managers to executive level professionals. You will accomplish this by consistently demonstrating a combination of interpersonal and technical skills that instill customer confidence

Our Clinet is a laboratory equipment repair and validation company. Our professional technicians work with Biomedical Engineering departments and Disease Research laboratories in many of the most prestigious institutions in the Midwest. Our clients trust us to verify the accuracy of precise test instrumentation and repair faulty equipment up to manufacturer standards.

We intend to grow by retaining and gaining market share. This position, therefore, offers considerable growth potential and requires an enthusiastic learner with an uncommon combination of technical expertise, interpersonal skills, and marketing abilities.

Interpersonal Skills Required
· Strong integrity, interpersonal skills, and character traits
· Ability to effectively communicate factors that differentiate our clinets service from other service providers
· A commitment to continuous self-development
· Demonstrate effective customer communications skills
· High degree of personal confidence, friendly, outgoing personality, and appropriate enthusiasm
· Present a neat, professional appearance and demeanor to enhance our clinets position as the “more professional” company
· Consistent habit of thinking proactively
· An “I know where to find the answer” attitude, an “I will follow through” approach, and the innate logic and determination required to be successful in unfamiliar environments and situations.

Technical Skills Desired (estimated training period: 6 months)
· Ability to demonstrate critical thinking and problem solving skills in the field.
· Ability to read, comprehend and precisely follow written documentation
· Ability to calibrate, troubleshoot and repair various laboratory research equipment, steam sterilizers, laboratory washers, and drying ovens. Knowledge of the physics relevant to these instruments includes: electronics, physiological, air flow, liquid flow, mass, dimensional, temperature, humidity, sound, light and pressure measurements
· Ability to develop and document calibration procedures and test methods, as necessary.
· Ability to effectively use Microsoft office and other various digital programs.

· Partial ownership of SSA
· Quarterly bonus program
· mileage ($0.67/mile
· 3x hourly rate weekend work bonus
· 3% 401k employer match
· 100% healthcare and STD and LTD coverage
· 50% dental and vision coverage
· Paid time off (holidays and sick days)
· Company gear