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Clinical Applications Specialist

Medical Devices & Equipment
Field Technical Specialist
Ultrasound - Germany
Germany (West)
€55,000 - €60,000
Imaging

Role Overview

My client are seeking an enthusiastic and proactive Clinical Application Specialist to address the clinical needs of customers in the assigned territory, demonstrate the use of the products and ensure ongoing positive customer experience.

Company Information

Zenopa are excited to be recruiting for a global Point of Care Ultrasound company that are looking for a new Clinical Application Specialist to work across West Germany. They dedicate every day to the innovation and developing of imaging solutions that enable clinicians to provide improved healthcare in leading institutions.

Role Requirements

Responsible for;
– Installing the products at the customer site and training the customer on how to use new products
– Partner with Regional Sales Managers in assigned territories to understand prospect’s clinical needs
– Own post-sales activities in the field, such as encouraging customer product adoption and addressing any customer issues to ensure ongoing positive customer experience
– Support the Sales counterpart by maintaining the company presence and relationships at installed base client sites
– Identify potential for upsell/cross-sell opportunities within new and existing customers and bring opportunities to the attention of the Regional Sales Manager to pursue and close the deal
– Provide Clinical / Technical / Educational support to new and existing customers as needed
– Actively manage new and existing client relationships via Customer Relationship Management (CRM) tool
– Attend regional, national and international shows/events

Person Specifications

My client are seeking;
– Previous experience in a similar Clinical Applications Specialist role in desired along with the ability to quickly learn about Ultrasound
– Previous experience as an engineer or healthcare specialist is a must
– Must have experience in defining problems and offering customer-oriented solutions for their problems onsite, via phone and email
– Experience in dealing with numerous requirements and performing detailed prioritization is required
– Ability to understand both the clinical and business needs of the customer and Fujifilm Sonosite respectively
– The ability to translate customer needs into clear product requests is essential

Package

To find out more about the package of this role, please reach out to Madison – madison@zenopa.com / 01494818032

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    Locations

    Bremen
    Hesse
    Lower Saxony
    North Rhine-Westphalia
    Rhineland-Palatinate
    Saarland
    Thuringia
    Date Updated
    04 Apr 2025
    Job reference
    74419
    Categories
    Full Time
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