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Customer Service Representative

Dental Health Supplier
Internal Technical Support
London
£30,000 - £35,000

Role Overview

You will be speaking directly to dentists and practice managers, answering any questions or concerns they may have while increasing sales of implants, biomaterials, prosthetics and instruments.

Company Information

This company provides innovative dental solutions that help dentists deliver lasting and affordable treatments to their patients.

Their culture is centred on teamwork, confidence, and adaptability, with possibilities to develop your career long term.

Role Requirements

Create a quality customer experience over the phone, whether they want to place an order, have a query, or wish to make a return.
Design and execute call campaigns to drive cross-selling and up-selling of products.
Support in ensuring successful order fulfilment, including organisation and inventory of products.
Engage and collaborate on Marketing activities
Distribute relevant product information to increase customer engagement and encourage sales.

Person Specifications

1-3 years of customer service and sales experience
Dental nurse/hygienist/technician experience may be a benefit
Exceptional written and verbal communication skills
Ability to speak Swedish is preferable (not required)

Package

Flexible working
Bonus scheme
Access to professional development platforms

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    Further Details/Cover Note

    Locations

    Banstead
    Beckenham
    Bromley
    Camberwell
    Carshalton
    Caterham
    Chertsey
    Chessington
    Clapham
    Croydon
    Deptford
    Egham
    Epsom
    Greenwich
    Kingston-upon-Thames
    Leatherhead
    Lewisham
    Mitcham
    Morden
    Orpington
    Purley
    Putney
    Richmond upon Thames
    South East London
    South West London
    Staines
    Sutton
    Twickenham
    Wandsworth
    Wimbledon
    Date Updated
    18 Mar 2024
    Job reference
    72176
    Categories
    Full Time
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    Why Zenopa?

    We aim to operate and maintain the following set of core values

    Group people cartoon
    01
    In house, contracting department.

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    02
    We liaise on your behalf

    Required equipment, e.g. cars, laptops, mobiles, we negotiate with the employer source and manage these on your behalf.

    03
    Solid Industry Relationships

    Our recruitment teams have built relationships with some of the UK’s most prestigious pharmaceutical companies

    04
    High Success Rate

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    05
    Systems that work for you

    As an ISO 9000 organisation we have fully defined systems that are regularly audited. You can be assured we consistently following processes that deliver for all.