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Role Filled

Customer Service Assistant

Dental Health Supplier
Internal Technical Support
Digital
Kingston-upon-Thames, Surrey
£25,000 - £30,000
Digital
Equipment
imaging
Implants
Oral Health

Role Overview

The ideal candidate will work well within the Customer Success Team to deliver effective, prompt and friendly service. From scheduling appointments, communicating with customers, resolving complaints and/or dealing with product issues. You will be responsible for completing multi-level tasks in a professional and timely manner.

Company Information

Our clients are an exciting medical device startup with an energetic team and supportive trusting company culture. They want to bring out the best in you to create the best experiences for their customers. Our clients are known for its incredibly high quality of customer service (read some of our reviews on google!). They are expanding fast and looking for someone to join who is passionate about helping customers have the best experience.

Role Requirements

Answer phones and direct calls with a positive attitude and an energetic work ethic
Booking customer appointments and managing multiple diaries
Assist in handling office requests for dial-ins, conference rooms, travel requests, etc.
Be a pro-active part of the customer success journey across our support channels (Whatsapp, App, Email, Phone).
Assist with dispatch of items

Person Specifications

Excellent written and verbal communication skills
Ability to multi-task, organise, and prioritise work

Package

Flexible working hours
Further & funded training opportunities
Private healthcare plan
Varied role and progression opportunities
Generous annual leave allowance of 25 days, plus national public holidays.
Opportunity to travel interstate and overseas to host Trade Shows and Exhibitions – we have offices in Australia and Dubai and are rapidly expanding.
A fun, sociable and agile team filled with like-minded driven people who are ready to reimagine the industry.
An opportunity to join a fast-growth start up on an incredible journey

Locations

Aldershot
Banstead
Camberley
Carshalton
Caterham
Chertsey
Chessington
Clapham
Crawley
Croydon
Egham
Epsom
Gatwick
Guildford
Haywards Heath
Horsham
Kingston-upon-Thames
Leatherhead
Mitcham
Morden
Purley
Putney
Redhill
Richmond upon Thames
South West London
Staines
Sutton
Twickenham
Wandsworth
Wimbledon
Woking
Previous Listing
Date Updated
07 Mar 2023
Job reference
70826
Categories
Full Time
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This role has been filled
This role has been filled
Why Zenopa?

We aim to operate and maintain the following set of core values

Group people cartoon
01
In house, contracting department.

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02
We liaise on your behalf

Required equipment, e.g. cars, laptops, mobiles, we negotiate with the employer source and manage these on your behalf.

03
Solid Industry Relationships

Our recruitment teams have built relationships with some of the UK’s most prestigious pharmaceutical companies

04
High Success Rate

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05
Systems that work for you

As an ISO 9000 organisation we have fully defined systems that are regularly audited. You can be assured we consistently following processes that deliver for all.