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Dental Field Service Engineer

Dental Health Supplier
Engineers Field & Depot
Dental
South West
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Role Overview

We are currently recruiting for the world’s largest manufacturer of professional dental products and technologies, who are looking for a Field Service Engineer to join their team.

This role will be based in and around Bristol with the need to be flexible for travel further afield. The successful candidate will be responsible for the after sale care such as service, repair, maintenance on a range of dental equipment.

We are looking for applicants with previous dental engineering equipment, ideally with level 3 or above engineering qualification.

Role Requirements

· Ensure installation, calibration, maintenance and repair of equipment.
· Troubleshoot problematic areas product related.
· Delivery of product trainings for end users.
· Record and track all pertinent information received on product problems and complaints
· Maintain Showroom equipment
· Attend meetings & company functions to aid business and organisational development
· Promote Sales opportunities through company sales specialists / dealer network.
· Preparation of and participation in trade fairs.
· Participate in company’s after sales projects.
· Use & maintain accurate information in the CRM tools to manage and plan all day-to-day/month-to-month after sales & sales activities.
· Travel to attend customer facing events.

Person Specifications

· Engineering experience working within the dental, medical imaging or medical decontamination sector
· Previous technical experience of the DS products in minimum two DS product areas (Treatment Centres & Imaging or Treatment Centres & Cad/Cam) is preferred.
· As an extension to the above experience, a sales related work experience is desirable.
· Excellent product and industry knowledge.
· Able to use CRM tools.
· Ability to work individually and within a highly collaborative team environment.
· Enthusiastic, efficient and highly organised – desire to constantly improve efficiencies and customer focus
· Structured and clear thinker – ability to prioritise a demanding workload through business planning and territory management.
· Familiarity with the dental/medical practice and hospital environments.
· Effective technical and error troubleshooting skills (IT, Electronics, Electro-pneumatic systems and manual technical skills).
· Computer literate: Word, Excel, Outlook, PowerPoint
· Excellent communication skills, including presentation skills

Package

· Salary dependant on experience
· Company car
· Healthcare & dental
· 26 days annual leave
· Pension
· Employee assist

Locations

Andover
Banbury
Basingstoke
Bath
Bicester
Bracknell
Bridgend
Bridgwater
Bristol
Bromyard
Burnham-on-Sea
Caerphilly
Cardiff
Chepstow
Chippenham
Cirencester
Clevedon
Droitwich
Ebbw Vale
Faringdon
Gloucester
Hereford
Leominster
Malmesbury
Malvern
Merthyr Tydfil
Newbury
Newport
Oxford
Pontypool
Reading
Ross-on-Wye
Sailsbury
Stroud
Swindon
Taunton
Tewkesbury
Warminster
Wells
Weston-super-Mare
Witney
Wokingham
Worcester
Yeovil
Previous Listing
Date Updated
31 Oct 2022
Job reference
69964
Categories
Full Time
Permanent
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