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Role Filled

Dental Field Service Engineer

Dental Health Supplier
Engineers Field & Depot
Dental
London
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Role Overview

Responsible for servicing, maintenance, repair, fault finding on a range of dental equipment- chairs, suction pumps, autoclaves & digital xray.

We have an exciting new Field Service Engineer role with a leading company within the dental market. This is a great opportunity to join a global company who are passionate about their employees and has great progression opportunities into a number of product ranges. They have a huge team across the UK and strive in supporting one another.

Territory: London
Role: Service offering covers Dental, Decontamination and Digital engineering disciplines.
Clients: Dental Surgeries and Laboratories

As our Field Service Engineer your role will be attending customer sites on a reactive/planned/installation request basis to carry out work as required, whilst working closely with office-based scheduling team to ensure your diary is scheduled as efficiently as possible.

Company Information

Responsible for servicing, maintenance, repair, fault finding on a range of dental equipment- chairs, suction pumps, autoclaves & digital xray.

We have an exciting new Field Service Engineer role with a leading company within the dental market. This is a great opportunity to join a global company who are passionate about their employees and has great progression opportunities into a number of product ranges. They have a huge team across the UK and strive in supporting one another.

Territory: London
Role: Service offering covers Dental, Decontamination and Digital engineering disciplines.
Clients: Dental Surgeries and Laboratories

As our Field Service Engineer your role will be attending customer sites on a reactive/planned/installation request basis to carry out work as required, whilst working closely with office-based scheduling team to ensure your diary is scheduled as efficiently as possible.

Key Responsibilities of our Field Service Engineer:
– Delivery, installation and validation of new equipment
– Carrying out scheduled maintenance as required
– Attending breakdowns and resolving to completion of repair
– Carry out site surveys as required
– Accurate recording of data to complete reports both internally and to customers
– Carrying out work within contract guidelines or advising customer if any additional costs incurred
– Completion of service reports and e-forms efficiently and professionally
– Managing your own spare parts van stock levels
– Providing technical assistance to customers, office staff and fellow engineers
– Assisting customers with advice in all areas of engineering, equipment performance and regulatory compliance
– Promotion of equipment sales and contract consolidation options available to the customer

What we are looking for:
– Previous engineering experience (any discipline, ideally medical or dental) in reactive and/or planned maintenance
– Field based role experience
– Customer service experience
– Ability to work under pressure
– Ability to work with minimal supervision (once trained)
– Time management skills
– Professional and positive can-do work ethic
– Excellent communication and team working skills
– Confident in building and maintaining good customer relations
– Competent IT Skills
– HNC in Electronics, Electrical, Mechanical Engineering or equivalent vocational experience is desirable
– You must have a driving license for this role

Package:
– Basic dependant on experience
– Company Van
– Pension
– Bonus
– Great progression / development opportunities

Role Requirements

Key Responsibilities of our Field Service Engineer:
– Delivery, installation and validation of new equipment
– Carrying out scheduled maintenance as required
– Attending breakdowns and resolving to completion of repair
– Carry out site surveys as required
– Accurate recording of data to complete reports both internally and to customers
– Carrying out work within contract guidelines or advising customer if any additional costs incurred
– Completion of service reports and e-forms efficiently and professionally
– Managing your own spare parts van stock levels
– Providing technical assistance to customers, office staff and fellow engineers
– Assisting customers with advice in all areas of engineering, equipment performance and regulatory compliance
– Promotion of equipment sales and contract consolidation options available to the customer

Person Specifications

What we are looking for:
– Previous engineering experience (any discipline, ideally medical or dental) in reactive and/or planned maintenance
– Field based role experience
– Customer service experience
– Ability to work under pressure
– Ability to work with minimal supervision (once trained)
– Time management skills
– Professional and positive can-do work ethic
– Excellent communication and team working skills
– Confident in building and maintaining good customer relations
– Competent IT Skills
– HNC in Electronics, Electrical, Mechanical Engineering or equivalent vocational experience is desirable
– You must have a driving license for this role

Package

Package:
– Basic dependant on experience
– Company Van
– Pension
– Bonus
– Great progression / development opportunities

Locations

Banstead
Barnet
Beckenham
Bexley
Bishop's Stortford
Borehamwood
Brent
Brentwood
Bromley
Broxbourne
Camberwell
Camden
Carshalton
Chelmsford
Chertsey
Chessington
Chigwell
City of London
Clapham
Dagenham
Dartford
Deptford
Ealing
East Central London
East London
Egham
Enfield
Epsom
Fulham
Gravesend
Grays
Greenford
Greenwich
Hackney
Haringey
Harlow
Harrow
Hayes
Hornchurch
Ilford
Islington
Kingston-upon-Thames
Leatherhead
Lewisham
Leyton
Loughton
Morden
North London
North West London
Northolt
Orpington
Pinner
Putney
Radlett
Richmond upon Thames
Rickmansworth
Romford
Ruislip
Sidcup
South East London
South West London
Southall
Staines
Stratford
Sutton
Twickenham
Upminster
Waltham Cross
Walthamstow
Wandsworth
Watford
Wembley
West Central London
West London
Westminster
Wimbledon
Previous Listing
Date Updated
21 Apr 2022
Job reference
68980
Categories
Full Time
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Why Zenopa?

We aim to operate and maintain the following set of core values

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01
In house, contracting department.

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02
We liaise on your behalf

Required equipment, e.g. cars, laptops, mobiles, we negotiate with the employer source and manage these on your behalf.

03
Solid Industry Relationships

Our recruitment teams have built relationships with some of the UK’s most prestigious pharmaceutical companies

04
High Success Rate

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05
Systems that work for you

As an ISO 9000 organisation we have fully defined systems that are regularly audited. You can be assured we consistently following processes that deliver for all.