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Dental Field Service Engineer
Role Overview
Responsible for servicing, maintenance, repair, fault finding on a range of dental equipment- chairs, suction pumps, autoclaves & digital xray.
We have an exciting new Field Service Engineer role with a leading company within the dental market. This is a great opportunity to join a global company who are passionate about their employees and has great progression opportunities into a number of product ranges. They have a huge team across the UK and strive in supporting one another.
Territory: London
Role: Service offering covers Dental, Decontamination and Digital engineering disciplines.
Clients: Dental Surgeries and Laboratories
As our Field Service Engineer your role will be attending customer sites on a reactive/planned/installation request basis to carry out work as required, whilst working closely with office-based scheduling team to ensure your diary is scheduled as efficiently as possible.
Company Information
Responsible for servicing, maintenance, repair, fault finding on a range of dental equipment- chairs, suction pumps, autoclaves & digital xray.
We have an exciting new Field Service Engineer role with a leading company within the dental market. This is a great opportunity to join a global company who are passionate about their employees and has great progression opportunities into a number of product ranges. They have a huge team across the UK and strive in supporting one another.
Territory: London
Role: Service offering covers Dental, Decontamination and Digital engineering disciplines.
Clients: Dental Surgeries and Laboratories
As our Field Service Engineer your role will be attending customer sites on a reactive/planned/installation request basis to carry out work as required, whilst working closely with office-based scheduling team to ensure your diary is scheduled as efficiently as possible.
Key Responsibilities of our Field Service Engineer:
– Delivery, installation and validation of new equipment
– Carrying out scheduled maintenance as required
– Attending breakdowns and resolving to completion of repair
– Carry out site surveys as required
– Accurate recording of data to complete reports both internally and to customers
– Carrying out work within contract guidelines or advising customer if any additional costs incurred
– Completion of service reports and e-forms efficiently and professionally
– Managing your own spare parts van stock levels
– Providing technical assistance to customers, office staff and fellow engineers
– Assisting customers with advice in all areas of engineering, equipment performance and regulatory compliance
– Promotion of equipment sales and contract consolidation options available to the customer
What we are looking for:
– Previous engineering experience (any discipline, ideally medical or dental) in reactive and/or planned maintenance
– Field based role experience
– Customer service experience
– Ability to work under pressure
– Ability to work with minimal supervision (once trained)
– Time management skills
– Professional and positive can-do work ethic
– Excellent communication and team working skills
– Confident in building and maintaining good customer relations
– Competent IT Skills
– HNC in Electronics, Electrical, Mechanical Engineering or equivalent vocational experience is desirable
– You must have a driving license for this role
Package:
– Basic dependant on experience
– Company Van
– Pension
– Bonus
– Great progression / development opportunities
Role Requirements
Key Responsibilities of our Field Service Engineer:
– Delivery, installation and validation of new equipment
– Carrying out scheduled maintenance as required
– Attending breakdowns and resolving to completion of repair
– Carry out site surveys as required
– Accurate recording of data to complete reports both internally and to customers
– Carrying out work within contract guidelines or advising customer if any additional costs incurred
– Completion of service reports and e-forms efficiently and professionally
– Managing your own spare parts van stock levels
– Providing technical assistance to customers, office staff and fellow engineers
– Assisting customers with advice in all areas of engineering, equipment performance and regulatory compliance
– Promotion of equipment sales and contract consolidation options available to the customer
Person Specifications
What we are looking for:
– Previous engineering experience (any discipline, ideally medical or dental) in reactive and/or planned maintenance
– Field based role experience
– Customer service experience
– Ability to work under pressure
– Ability to work with minimal supervision (once trained)
– Time management skills
– Professional and positive can-do work ethic
– Excellent communication and team working skills
– Confident in building and maintaining good customer relations
– Competent IT Skills
– HNC in Electronics, Electrical, Mechanical Engineering or equivalent vocational experience is desirable
– You must have a driving license for this role
Package
Package:
– Basic dependant on experience
– Company Van
– Pension
– Bonus
– Great progression / development opportunities
Locations
Hiring contacts
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