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Diabetes Support Specialist
Role Overview
Purpose of Job:
To ensure that the compnany brand and products are professionally represented in the diagnostics marketplace. To ensure that all targets for sales, placements and visit activity are exceeded. To ensure that all relevant information is fed back to the company and all appropriate data is recorded according to Company systems.
Role Requirements
Main Duties
Ensure that market share sales targets are achieved.
Ensure that efficiency and meter placement targets are met for each system.
Ensure the product range is the meter and app of choice across accounts where we have a formulary listing.
Ensure visit analysis targets are met in terms of both calls per day and product % split.
To be delivered to Regional Sales Manager by 2nd of each month at the latest.
Maintain up to date records for all Key Prospects. To develop and maintain a complete understanding of the decision making and purchasing processes involved. To perform all agreed actions within the time scale agreed with the RSM.
To visit the top twenty customers on your area (by annual revenue spend) at least once per quarter. To report on any dissatisfaction and ensure that the customer’s needs are met in order to ensure safety of the business.
Ensure that customer records are kept up to date at all times and call reports are always inserted in MIS on the same day as the visit.
Person Specifications
Competences Required:
Proven selling skills with record of success, presentation skills, planning and organisational skills, interpersonal communication skills.
Ability to learn and process technical information relating to disease area and device technology.
Working knowledge of Microsoft Excel and Word.
Full driving licence.