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Export Executive
Role Overview
Managing our existing export worldwide sales with an aim to grow this section of business. Full time office based role with the opportunity to travel on a limited basis in the future. Manage customer relationships, generate business to meet company and personal goals. Contacting existing and prospective customers by correspondence and phone providing a proactive service to secure business on a monthly and annual basis. Preparing sales forecasts in order to assist the management team when setting annual growth targets and KPI’s. Proactively identifying new opportunities and ensure visible tracking of prospect progress in order to effectively close business in a timely manner. Provide transparent internal feedback concerning market trends and competitor activity as appropriate.
Role Requirements
Manage existing export customer base by processing export orders and effectively communicating with customers regarding lead times and export documentation that may be required.
Proactively follow up with existing customers to develop new opportunities and increase the existing sales of our product range.
Continuous prospecting to identify and develop commercial relationships with existing and prospective customers to build a pipeline and develop existing accounts and secure new business to meet sales and margin targets.
Ensure complete traceability of any issued quotations, sample requests, literature requests and complaints in conjunction with customer service..
Effective use of the CRM tool and ensure accurate recording of activity to give better visibility to the business which will ensure seamless cover in the event of an absence.
Presentation and management of information in PowerPoint, Word and Excel is expected.
Respond within 48 hours to sales leads by telephone and followed up by e-mail.
In the future organise field activity to ensure efficient and structured appointments with a consideration for time and cost whilst accepting that travel and overnight stays may be necessary.
Attend exhibitions as required that will involve overnight stays, either in the UK or overseas.
Acquiring and maintaining product knowledge to maximise customer relations.
Expenses to be submitted in accordance with the expenses policy.
Sales and profit margin target are set for the company with monthly and annual targets, a copy of this will be issued to you and form part of your objectives and will form a significant part of your bonus plan.
Provide constant feedback on the competition and changes in technology trends.
Person Specifications
Qualified to degree level in a Science
Minimum of 1 years experience
Experience of selling
Applied practical experience of degree subject is desirable
Ability to travel in the future- including multiple overnight stays as dictated by the needs of the business
Locations
Hiring contacts
We aim to operate and maintain the following set of core values
