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Role Filled
Field Service Engineer
Animal Health
Engineers Field & Depot
CT & MRI
UK
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Company Information
We are recruiting on behalf of a global manufacturer of equine and small animal MRI systems who are looking for a Field Service Engineer to cover the UK alongside there growing team.
Role Requirements
Main Responsibilities:
· Diagnose potential faults through talking to the customers
· Plan an emergency service visit and advise the account manager so that visits can be scheduled with the customer
· Visit site to correctly diagnose the issues
· Fix emergency and non-routine issues in a timely manner
· Liaise with other members of the Customer Success Team as necessary to ensure all issues can be rectified such as calibrating the magnet jointly
· Carry out all routine maintenance visits in a timely manner in line with Customer Service Level Agreements maintaining and fixing all hardware to ensure that scanners continue to operate at optimum levels
· Monitor the performance of installed systems revising maintenance schedules as necessary to ensure their continued effective performance.
· Visit customer sites in all locations to perform system upgrades
· Ensure that all emergency and routine repairs are carried out as cost effectively as possible
· Ensure that all data is entered in a timely manner into appropriate systems e.g. Dynamics, to enable effective global communication
Person Specifications
Knowledge, Skills and Experience:
· Previous engineering experience working with medical imaging devices
· Flexible to travel
· Engineering Skills
· Team Working Skills
· Customer Service Skills
· Attention to Detail
· Problem Solving Skills
· Physically capable of being around magnetic fields and animals
· Valid driver’s license
Package
Package:
· Competitive basic salary
· Company Car
· Pension
· 26 days holiday
· Flexible working hours
Locations
Aberdeen
Accrington
Airdrie
Alderney
Aldershot
Alfreton
Alloa
Altrincham
Amersham
Andover
Annan
Arbroath
Ashford
Ashton-under-Lyme
Aylesbury
Ayr
Banbridge
Banbury
Bangor
Banstead
Barnard Castle
Barnet
Barnsley
Barnstaple
Barra
Barrow
Basildon
Basingstoke
Bath
Beckenham
Belfast
Benfleet
Berwick
Beverley
Bexley
Bicester
Bideford
Birkby
Birmingham
Bishop Auckland
Bishop's Stortford
Blackburn
Blackpool
Blairgowrie
Bognor Regis
Bolton
Bootle
Borehamwood
Bourne
Bournemouth
Brackley
Bracknell
Bradford
Bradley
Brecon
Brent
Brentwood
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Brierley Hill
Brighton
Bristol
Bromley
Bromyard
Broxbourne
Buckingham
Burnham-on-Sea
Burnley
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Buxton
Caerphilly
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Previous Listing
Date Updated
26 Apr 2022
Job reference
69190
Categories
Full Time
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