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Role Filled
Field Service Engineer
Animal Health
Engineers Field & Depot
CT & MRI
Guildford
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Company Information
Would you like to be a part of a company’s vision that is to improve the lives of animals and the people who care for them? This fundamental concept drives all that they do and forms the basis of their company culture, defining how they conduct themselves with their customers and within the industry. They are an established manufacturer that are a close knit team continuously growing within the veterinary space.
Role Requirements
Responsibilities
· Diagnose potential faults through talking to the customers
· Plan an emergency service visit and advise the account manager so that visits can be scheduled with the customer
· Visit site to correctly diagnose the issues
· Fix emergency and non-routine issues in a timely manner
· Liaise with other members of the Customer Success Team as necessary to ensure all issues can be rectified such as calibrating the magnet jointly
· Carry out all routine maintenance visits in a timely manner in line with Customer Service Level Agreements maintaining and fixing all hardware to ensure that scanners continue to operate at optimum levels
· Monitor the performance of installed systems revising maintenance schedules as necessary to ensure their continued effective performance.
· Visit customer sites in all locations to perform system upgrades
· Ensure that all emergency and routine repairs are carried out as cost effectively as possible
· Ensure that all data is entered in a timely manner into appropriate systems e.g. Dynamics, to enable effective global communication
Person Specifications
What they are looking for
Someone whom has electromechanical engineering experience that is enthusiastic to move into the veterinary industry as a field service engineer.
Package
· Salary dependant on experience
· Company car
· Pension
· 26 days holiday
· Flexible working hours
Locations
Aldershot
Amersham
Aylesbury
Banstead
Basingstoke
Bognor Regis
Bracknell
Brighton
Camberley
Carshalton
Caterham
Chertsey
Chessington
Chichester
Clapham
Crawley
Croydon
Ealing
Eastbourne
Eastleigh
Egham
Epsom
Fulham
Gatwick
Greenford
Guildford
Harrow
Havant
Hayes
Haywards Heath
Hemel Hempstead
High Wycombe
Horsham
Hove
Kingston-upon-Thames
Leatherhead
Lewes
Maidenhead
Marlow
Mitcham
Morden
Newbury
Northolt
Pinner
Portsmouth
Purley
Putney
Reading
Redhill
Richmond upon Thames
Romsey
Ruislip
Slough
South West London
Southall
Southampton
Staines
Sutton
Twickenham
Wandsworth
Wembley
West London
Westminster
Wimbledon
Winchester
Windsor
Woking
Wokingham
Previous Listing
Date Updated
16 Jun 2022
Job reference
69476
Categories
Full Time
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