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Field Service Engineer
Company Information
Our client is an Autoclave manufacturer, their main market in the UK is Dental. They have been in the industry for in excess of 30 years. They have a large customer base in the UK and are a growing business.
Job Location : Cambridge/ East Anglia
A prestigious medical device manufacturer have an opening for an experienced Field Service Engineer to cover East Anglia and some surrounding postcodes. The company is at the forefront of decontamination technologies within Dental, Veterinary, Podiatry, Tattoo, Lab and Beauty markets.
Competitive Salary + company car, commission on new product sales, pension, laptop and phone and 25 days holidays (plus bank holidays)
Working hours: Mon -Thurs 8:30 – 17:00 & Fri 8:30 – 16:30
As Field Service Engineer, you will need the following:
·Routine maintenance and repair of products in line with company procedures
·Maintaining vehicle stock levels to enable effective and efficient servicing of equipment and provide feedback to service management with regards to inefficiencies relating to stock issues
·Providing accurate diagnosis and reporting on a job to job basis via a live based electronic service management software package (CRM), feeding back all required information
·Identifying and forwarding sales opportunities to internal sales teams on a continuing basis in line with company procedures
What you’ll need
·A formal qualification in an electro-mechanical engineering discipline
·Have at least three years experience of servicing equipment in a customer facing environment
·Excellent fault diagnosis and analytical skills
·Ability to communicate well with customers and colleagues on all levels
·Demonstrate a very good understanding of the business needs attached to after sales service
·Demonstrate a high degree of flexibility to ensure the company delivers its commitments
·HTM2010/HTM2030 experience would be beneficial
Job Types: Full-time, Permanent
Competitive basic salary
Additional pay:
·Commission pay
Benefits:
·Company car
·Company pension
·Flexible schedule
·Life insurance
·Work from home