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Role Filled

Field Service Engineer

Scientific Supplier
Engineers Field & Depot
Clinical Diagnostics
London
£35,000 - £42,000
High Value Capital Equipment
Diagnostics

Role Overview

This is a field service engineer position focussing on the London & surrounding areas that you will find yourself at home 95% of your evenings however flexibility is always attractive for the occasional installation jobs that might be further afield. The role focusses within the Immunodiagnostics division and you will be responsible for performing servicing activities including but not limited to on-site system installation, servicing, maintenance and repair of the Phadia range of instruments most specifically.

Company Information

We have a wonderful and unique opportunity to join a world leader in the scientific space that values performance, quality and innovation. As part of a successful, growing, global organization you will be encouraged to perform at your best. With revenues of $24 billion and the largest investment in R&D in the industry, we give our people the resources and opportunities to make significant contributions to the world. In other words, actually make a difference!

Role Requirements

· Perform scheduled preventative maintenance (PM) visits within the timeframes required by the Service Level Agreement, managed service contracts and internal metrics.
· Undertake troubleshooting, support and repair within the agreed timeframes and always ensure that customers are kept up to date with the progress.
· Plan and conduct installation of Phadia lab systems at customer sites, in-line with the manufacturers’ requirements on installation and the local procedures.
· Complete service reports in the relevant CRM system and ensure they are completed both fully and accurately and returned to the customer in a timely manner.
· Support laboratory sales colleagues to develop business opportunities within their regions as-and-when required.
· Input into the development of training material, support literature and technical guidance for external and internal customers.
· Maintain an awareness of both ISO9001 & ISO13485 and their role within the quality management system.

Person Specifications

We are looking for none other than a technically focussed TEAM PLAYER, who maintains a ‘can do’ attitude. Experience from a range of engineering backgrounds will be strongly considered for someone eager to learn. Full UK Driving License is a must.

Package

· Very credible employer in terms of training, staff retention and progression opportunities
· OEM training in Sweden following Induction
· Company Car
· 9% Bonus
· Private Medical Cover
· Strong Pension

Locations

Banstead
Barnet
Beckenham
Bexley
Borehamwood
Brent
Bromley
Broxbourne
Camberwell
Camden
Carshalton
Caterham
Chertsey
Chessington
Chigwell
City of London
Clapham
Croydon
Dagenham
Dartford
Deptford
Ealing
East Central London
East London
Egham
Enfield
Epsom
Fulham
Gravesend
Grays
Greenford
Greenwich
Hackney
Haringey
Harpenden
Harrow
Hatfield
Hayes
Hornchurch
Ilford
Islington
Kingston-upon-Thames
Leatherhead
Lewisham
Leyton
Loughton
Maidenhead
Marlow
Mitcham
Morden
North London
North West London
Northolt
Orpington
Pinner
Purley
Putney
Radlett
Richmond upon Thames
Rickmansworth
Romford
Ruislip
Sidcup
Slough
South East London
South West London
Southall
St Albans
Staines
Stratford
Sutton
Twickenham
Upminster
Waltham Cross
Walthamstow
Wandsworth
Watford
Welwyn
Wembley
West Central London
West London
Westminster
Wimbledon
Windsor
Previous Listing
Date Updated
22 Aug 2023
Job reference
71733
Categories
Full Time
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