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Field Service Engineer
Role Overview
– Perform service activities efficiently and effectively as required including but not limited to installation, operator training, preventive maintenance, testing, troubleshooting, adjustments, calibrations, alignments and part replacement.
– Manage equipment and parts inventory to meet customer needs and contribute to the sales of service products to meet revenue goals.
– Ensure customer satisfaction and improve service outcomes by delivering speedy and high-quality service.
Company Information
You will diagnose and repair and provide preventative maintenance for medical diagnostic equipment in the point of care & clinical laboratory environments in Ireland. (Dublin – Galway + surrounding areas).
Role Requirements
Perform service activities efficiently and effectively as required including but not limited to installation, operator training, preventive maintenance, testing, troubleshooting, adjustments, calibrations, alignments and part replacement.
Manage equipment and parts inventory to meet customer needs and contribute to the sales of service products to meet revenue goals.
Ensure customer satisfaction and improve service outcomes by delivering speedy and high-quality service.
Act as a trusted advisor to the customers by understanding their needs and providing an appropriate solution.
Provide feedback to the manager concerning performance anomalies encountered in the field and recommend improvements.
Review service manual documentation to ensure accuracy and current revision levels and translate these documents into local language when the need arises.
Review and implement technical service bulletins
Person Specifications
Experience in the repair and installation of medical diagnostic equipment used in a laboratory setting is preferred but not essential.
3+ years Field Service Engineering experience within the medical / scientific space is essential.
Package
Company Car
Bonus
25 Days Holiday
PEnsion
Locations
We aim to operate and maintain the following set of core values
