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Role Filled

Field Service Engineer

Scientific Supplier
Engineers Field & Depot
HPLC
Lombardy, Italy
Speak to Albert
Scientific Chromatography
Scientific Mass Spectrometry

Role Overview

Are you an end user that is looking for that next step in your future career? We have got an exciting new opportunity based in North of Italy, Lombardy with an Analytical instrumentation OEM as a field service engineer that specialise on PCR, reaction station, sample prep, UV and chromatography instruments. This vacancy has surfaced due to internal development opportunities.

Role Requirements

– To provide an efficient and professional repair, maintenance and service provision on a wide variety of HPLC, GC, MS, CTC, Dissolution, UV/VIS and FTIR instruments
– Maintain up to date knowledge of the Company’s products and services and current research to keep customers and potential customers informed and maintain the company’s profile.
– Maintain data and provide accurate reports to deadlines
– Maintain adequate amounts of stock and equipment at all times in order to minimise customer downtime and ensure compliance with contractual objectives
– Develop and maintain effective customer facing communication and questioning skills to determine the issues to be resolved.
– Intermediate level IT skills in MS Office and report writing in Word & Excel.
– Ensure customer field service reports are completed and any surplus parts are returned to the office within a 48 hour time frame.

Person Specifications

– And end user that has had basic troubleshooting and repairs experience in laboratory environments
– Has a full driving licence in Italy
– An enthusiastic character who enjoys problem solving
– Holds a green card

Package

– Salary dependant on experience
– Company car
– Laptop
– Mobile Phone
– Permanent / Full Time – 40 hours per week

Previous Listing
Date Updated
10 May 2023
Job reference
70499
Categories
Full Time
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This role has been filled
This role has been filled
Why Zenopa?

We aim to operate and maintain the following set of core values

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01
In house, contracting department.

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02
We liaise on your behalf

Required equipment, e.g. cars, laptops, mobiles, we negotiate with the employer source and manage these on your behalf.

03
Solid Industry Relationships

Our recruitment teams have built relationships with some of the UK’s most prestigious pharmaceutical companies

04
High Success Rate

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05
Systems that work for you

As an ISO 9000 organisation we have fully defined systems that are regularly audited. You can be assured we consistently following processes that deliver for all.