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Role Filled

Field Service Engineer

Scientific Supplier
Engineers Field & Depot
HPLC
St Neots
£28,000 - £32,000
Scientific Chromatography

Role Overview

It is a great opportunity for either a current service engineer with analytical instrumentation experience or laboratory technician/analyst/chemist with hands-on HPLC instrumentation experience looking to move into field service!

To provide an efficient and professional repair, maintenance and service provision on a wide variety of HPLC, GC, MS, CTC, Dissolution, automated SPE & associated systems to customers, where required and as the business demands

Company Information

We have a new vacancy with an international supplier of chromatography instrumentation. They are an innovative global company that really do care about their staff, with a team-focused engineering department and provide an excellent training programme covering all the engineers daily duties and have a substantial amount of flexibility within the role.

Role Requirements

Install and optimize hardware/software products and configuration at customer site
Performs IQ/OQ/preventative maintenance and repair when required at customer site
Train other engineers and customers
Maintain up to date knowledge of the Company’s products and services and current research, and maintain data, providing accurate reports
Maintain adequate amounts of stock and equipment at all times in order to minimise customer downtime and ensure compliance with contractual objectives
Develop and maintain effective customer facing communication and questioning skills to determine the issues to be resolved.
Intermediate level IT skills in MS Office and report writing in Word & Excel.
Ensure customer field service reports are completed and any surplus parts are returned to the office within a 48 hour time frame.

Person Specifications

Ideally experience as a Field Service Engineer, working on a range of laboratory equipment OR experience working in a laboratory on HPLC instrumentation and looking to move into field service.
Ideally you will be educated with an HNC, HND or BSc in a chemistry discipline or an ONC, HNC in an engineering discipline.
Full UK driving license
Proactive and self-motivated approach to maintaining current knowledge of products and services, and scanning the external environment to keep to date on current research and learning

Package

A negotiable salary (according to experience)
accompanied with a fully serviced company car
pension scheme
life assurance (4 x salary)
laptop and mobile phone

Locations

Amersham
Aylesbury
Banbury
Bicester
Bourne
Brackley
Buckingham
Cambridge
Corby
Dunstable
Ely
Harpenden
Hatfield
Hemel Hempstead
Hertford
High Wycombe
Hitchin
Kettering
Leighton Buzzard
Luton
Milton Keynes
Newmarket
Newport Pagnell
Northampton
Oxford
Peterborough
Royston
Saffron Walden
St Albans
Stamford
Stevenage
Towcester
Welwyn
Witney
Previous Listing
Date Updated
09 May 2022
Job reference
69266
Categories
Full Time
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Why Zenopa?

We aim to operate and maintain the following set of core values

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01
In house, contracting department.

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02
We liaise on your behalf

Required equipment, e.g. cars, laptops, mobiles, we negotiate with the employer source and manage these on your behalf.

03
Solid Industry Relationships

Our recruitment teams have built relationships with some of the UK’s most prestigious pharmaceutical companies

04
High Success Rate

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05
Systems that work for you

As an ISO 9000 organisation we have fully defined systems that are regularly audited. You can be assured we consistently following processes that deliver for all.