Field Service Engineer

• Perform Preventative maintenance according to the PM protocols.
• Maintain possession of proper parts inventory necessary for PM tasks.
• Evaluate client labs for additional service opportunities.
• Compile necessary service reports and PM date stickers for all instruments service.
• Record service reports and send to Service Coordinator electronically.
• Restock inventory as parts become available. Take physical inventory of warehouse as requested.
• Review service schedule for upcoming week and plan accordingly.
• Attend scheduled Tech meetings as required.
• Assist Priority service team with their service calls as needed.
• Coordinate all quotes with the office staff.
• Follow up on any pending contract renewals and PM jobs that have not yet been closed. Competencies
• Basic mechanical aptitude and skills
• Time management skills
• Basic PC skills
• Solid verbal and written communication skills
• Neat and orderly appearance with the client in mind always
• Team player
• Negotiation skills
• Ability to interpret schematics and illustrated parts drawings
• Ability to lift 50 pounds and stand for long periods of time
• Manual dexterity, hand-eye coordination
Travel required
• Travel is required to provide service at customer locations.
• Travel by driving or flying is required based on the needs of the business.
• Overnight stays are required on an as needs basis to complete service needs of the customer.