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Role Filled

Field Service Engineer

Scientific Supplier
Engineers Field & Depot
Analytical Instruments - Chromatography
South UK
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Scientific Chromatography

Role Overview

– Respond in a timely and professional manner to customers and colleagues regards the Service, Maintenance and Repair of high technology measurement and analysis equipment.
– Liaise with customers in person, via telephone or email to answer technical performance questions, arrange visits or specifiy and supply spare parts or replacement components.
– Be aware of and follow good Environmentla Health and Safety (EHS) practices at all times.
– Be prepared to travel wherever the customer equipment is located, mainly throughout the UK and Ireland.
– Over night stays may be required for Service visits and overseas training as required

Company Information

Our client are a leading supplier of characterisation, measurement and analysis equipment looking to add an experienced engineer to their team. The role covers the South of England and offers the chance to be part of a tight-knit, family-orientated team with full OEM training provided in addition to the benefits listed below.

Role Requirements

– Install and optimise hardware/software products and configurations at customer sites
– Diagnose and resolve product performance problems
– Perform maintenance and repairs
– Calibrate customer equipment according to specifications
– Ensure customer satisfaction by advising customers on preventive maintenance and configurations to optimise product performance
– Proactively respond to potential equipment issues to prevent unplanned interruption of customers’ business
– Provide technical support to customers via phone and email
– Provide training as required
– Maintain records and input data into cloud based data systems

Person Specifications

– A Bachelors or master’s degree within the science field — e.g. chemistry, analytical chemistry, biochemistry, biotechnology or similar experience
– 2+ years of experience in a similar position
– Experience or expertise with Spectroscopy or Chromatography (UV,FTIR,FL,Pol, CD)
– Experience with troubleshooting and problem solving
– Excellent inter-personal, self-motivational, verbal and written communication skills
– Demonstrate organisational skills with the ability to handle multiple tasks with different priorities
– Ability to interact with customers and co-workers at a professional level and be able to work independently
– You enjoy travelling and visiting customers

Package

– Competitive base salary
– Bonus
– Company Car / Car |Allowance
– Fuel Card
– Pension
– Insurance

Locations

Aldershot
Amersham
Andover
Ashford
Aylesbury
Banbury
Banstead
Barnet
Basildon
Basingstoke
Bath
Beckenham
Benfleet
Bexley
Bicester
Bishop's Stortford
Bognor Regis
Borehamwood
Bourne
Brackley
Bracknell
Brent
Brentwood
Brighton
Bristol
Bromley
Broxbourne
Buckingham
Bury St Edmunds
Camberley
Camberwell
Cambridge
Camden
Canterbury
Carshalton
Caterham
Chelmsford
Chertsey
Chessington
Chichester
Chigwell
Chippenham
Cirencester
City of London
Clacton-on-Sea
Clapham
Clevedon
Colchester
Corby
Coventry
Crawley
Croydon
Dagenham
Dartford
Deptford
Dunstable
Ealing
East Central London
East London
Eastbourne
Eastleigh
Egham
Ely
Enfield
Epsom
Faringdon
Felixstowe
Fulham
Gatwick
Gloucester
Gravesend
Grays
Greenford
Greenwich
Guildford
Hackney
Haringey
Harlow
Harpenden
Harrow
Harwich
Hatfield
Havant
Hayes
Haywards Heath
Hemel Hempstead
Herne Bay
Hertford
High Wycombe
Hitchin
Hornchurch
Horsham
Hove
Ilford
Ipswich
Islington
Kettering
Kingston-upon-Thames
Leamington Spa
Leatherhead
Leighton Buzzard
Lewes
Lewisham
Leyton
Loughton
Luton
Maidenhead
Maidstone
Malmesbury
Margate
Marlow
Medway
Milton Keynes
Mitcham
Morden
Newbury
Newmarket
Newport Pagnell
North London
North West London
Northampton
Northolt
Nuneaton
Orpington
Oxford
Peterborough
Pinner
Portsmouth
Purley
Putney
Radlett
Rayleigh
Reading
Redhill
Richmond upon Thames
Rickmansworth
Romford
Romsey
Royston
Rugby
Ruislip
Saffron Walden
Sailsbury
Sevenoaks
Sidcup
Slough
South East London
South West London
Southall
Southampton
Southend-on-sea
St Albans
Staines
Stamford
Stevenage
Stratford
Stroud
Sudbury
Sutton
Swindon
Tewkesbury
Thetford
Tonbridge
Towcester
Tunbridge Wells
Twickenham
Upminster
Waltham Cross
Walthamstow
Wandsworth
Warminster
Watford
Wells
Welwyn
Wembley
West Central London
West London
Westminster
Weston-super-Mare
Whitstable
Wickford
Wimbledon
Winchester
Windsor
Witney
Woking
Wokingham
Yeovil
Previous Listing
Date Updated
05 Dec 2023
Job reference
71307
Categories
Full Time
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