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Role Filled

Field Service Engineer

Scientific Supplier

Engineers Field & Depot

Water Purification & Filtration

North Kent / South East

Up to £35,000

Water filtration/purification

Role Overview

Are you an electro-mechanical engineer eager to join a dynamic global powerhouse?

Our client, a dominant player in healthcare water treatment and purification, is on the hunt for a Field Service Engineer to bolster their Southern team, with a preference for the Kent area.

This role is your ticket to becoming part of an illustrious organization that prides itself on deeply understanding its clients’ unique needs. You’ll be at the forefront of providing cutting-edge water treatment solutions that meet the highest quality standards, streamline processes, and drive down costs.

Role Requirements

· As a Service Engineer, your mission is to deliver top-notch service excellence across hospital and laboratory sites in your region.
· You’ll be the go-to expert for on-site corrective and preventative maintenance, offering unwavering technical and commercial support across our range of systems.
· Always maintain a polished, professional image, whether you’re communicating by phone, email, or in person.
· Forge and nurture strong customer relationships, consistently demonstrating punctuality, helpfulness, and courtesy.
· Keep your Service Manager in the loop with timely progress updates and reports.
· Ensure prompt completion and submission of essential documentation, including risk assessments, work reports, activity reports, site tasks, and more.
· Collaborate closely with the sales team to identify and capitalize on potential leads.
· Don’t hesitate to dive into commissioning work on standard equipment when the need arises.

Person Specifications

· Ideally, you bring prior experience as a Service Engineer, preferably within the water treatment sector. However, we’ve successfully welcomed professionals from diverse backgrounds, including ex-military, coffee machine, vending machine, white goods, refrigeration, ATM, and telecoms engineers.
· A formal engineering qualification to validate your expertise.
· Possession of a full UK driving license – a non-negotiable requirement.
· A burning passion for delivering top-tier customer service and impeccable time management skills.
· You’re a master at handling challenging customer conversations, always with an eye on finding effective resolutions.
· Your communication skills are top-notch, both in writing and speaking, and you can adapt your message for any audience.
· A solid foundation in IT, demonstrating competency at a level that helps you excel in your role.

Package

· A competitive salary, potentially reaching up to £32,000 (depending on your experience).
· Lucrative opportunities for overtime and commission.
· The latest tablet and smartphone tech.
· Your very own company vehicle, complete with a fuel card.
· Stylish workwear to keep you comfortable on the job.
· A generous holiday package, including 25 days off plus 8 public holidays.
· Peace of mind through our Life Assurance program.
· A robust Pension Scheme.
· Parental leave available from day one, along with access to a treasure trove of employee discounts and referral bonuses.
· Comprehensive mental health and financial support to be your pillar of strength whenever needed.

Locations

Ashford

Banstead

Basildon

Beckenham

Benfleet

Bexley

Bromley

Carshalton

Caterham

Chertsey

Chessington

Croydon

Dagenham

Dartford

Epsom

Gravesend

Grays

Hornchurch

Kingston-upon-Thames

Leatherhead

Maidstone

Medway

Mitcham

Morden

Orpington

Purley

Rayleigh

Romford

Sevenoaks

Sidcup

Southend-on-sea

Sutton

Tonbridge

Tunbridge Wells

Upminster

Wickford

Previous Listing

Date Updated

30 Nov 2023

Job reference

72107

Hiring contacts

Harrison Collier

01494 818 004

harrison@zenopa.com

This role has been filled

Why Zenopa?

We aim to operate and maintain the following set of core values

In house, contracting department.

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We liaise on your behalf

Required equipment, e.g. cars, laptops, mobiles, we negotiate with the employer source and manage these on your behalf.

Solid Industry Relationships

Our recruitment teams have built relationships with some of the UK’s most prestigious pharmaceutical companies

High Success Rate

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Systems that work for you

As an ISO 9000 organisation we have fully defined systems that are regularly audited. You can be assured we consistently following processes that deliver for all.