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Field Service Engineer
Role Overview
Are you an electro-mechanical service engineer who has an engineering qualification and looking to join a growing global company?
A market leader within the healthcare water treatment and purification space is looking to add a field service engineer to their team in to Gloucester/Oxfordshire/Wiltshire to increase coverage across South UK.
Role Requirements
· As a Service Engineer you will be required to give our clients the best in class quality service across hospital and laboratory sites in the region.
· You will provide on-site corrective/preventative maintenance and offer after-sales technical and commercial support across our range of systems.
· To always present a professional image to customers whether by telephone, in writing or in person.
· To develop and maintain good working relationships with customers ensuring you are always punctual, helpful and courteous.
· Timely reporting to Service Manager on progress or delays.
· Timely completion and submission of risk assessments work reports, activity reports, site tasks and all other documentation as required.
· Liaise with the appropriate sales team on any potential leads.
· To carry out commissioning work on standard equipment.
Person Specifications
· Experience of having worked as a Service Engineer – ideally within the water treatment sector (site or field-based). The company have also hired: ex-military, coffee machine, vending machine, white goods, refrigeration, ATM, telecoms engineers previously, to name some sectors.
· A formal engineering qualification.
· A full UK driving license is required.
· Passionate about providing a first-class service to our customers and excellent time management skills
· Able to handle challenging conversations with customers and find a resolution.
· Strong communication skills both verbally and written, with the versatility to communicate at all levels in a clear and concise manner.
· A good level of IT competency.
Package
· Salary dependant on experience
· Opportunity to earn overtime and commission.
· Company van
· Opportunity to work in a thriving, expanding company
· OEM training
· Fuel Card
· Regional based work with limited overnight stays
· 25 days holiday plus 8 public holidays
· Life Assurance
· Pension Scheme