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Role Filled

Field Service Engineer

Medical Devices & Equipment
Engineers Field & Depot
Medical Imaging
Grants Pass, OR
$62,100 - $97,000
Imaging

Role Overview

You will be responsible for the installation, service, and maintenance of mammography, digital mammography, bone densitometry, and mini c-arm systems, covering electrical, mechanical, and software components. Your role includes ensuring high customer satisfaction, completing service actions, upgrades, and training customers on product use, while adhering to regulatory requirements and maintaining accurate documentation.

Company Information

Zenopa have partnered with a global medical technology company specializing in women’s health diagnostics, medical imaging, and surgical products. They serve healthcare providers worldwide with innovative solutions for early detection and treatment. Their expert team ensures high-quality, reliable technologies, allowing healthcare professionals to focus on their core work with confidence.

Role Requirements

Responsible for the installation and service of (mammography, digital mammography, bone densitometry, and mini c-arms) which include electrical, mechanical and software components.
Establish and maintain a high level of customer satisfaction with products, support and service.
Complete all remedial service actions, standard system checks, and required hardware and software upgrades in accordance with approved policies and procedures.
Maintain a good customer service reputation by complying with all regulatory requirements and all aspects of DQSM.
Complete and submit all required paperwork on time and accurately.
Train customers on the basic operation and use of products.

Person Specifications

Must be a self-starter, able to travel and work independently with minimal supervision.
Must be capable of multi-tasking, setting priorities and scheduling work activities.
Ability to resolve problems, think analytically and communicate professionally in high pressure, time sensitive, customer environments.
Willing to work flexible hours and overtime on short notice.
Position requires the ability to be “on call” after normal working hours.
Associate’s Degree or equivalent in electronics, computer science or related technical discipline is required.

Package

Company Car and Gas Card.
health benefits.
5-7.5% Bonus.
Additional quarterly bonus depending on company performance.

Even if you do not fit the criteria, we still want to hear from you! We have over 300 jobs not advertised on the website that you could be a perfect fit for!

Previous Listing
Date Updated
14 Apr 2025
Job reference
74317
Categories
Full Time
Permanent
Take Experience
This role has been filled
Hiring contacts
Tom B 3x4 2024
Tom Bruton
This role has been filled
Why Zenopa?

We aim to operate and maintain the following set of core values

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01

In house, contracting department.

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02

We liaise on your behalf

Required equipment, e.g. cars, laptops, mobiles, we negotiate with the employer source and manage these on your behalf.

03

Solid Industry Relationships

Our recruitment teams have built relationships with some of the UK’s most prestigious pharmaceutical companies

04

High Success Rate

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05

Systems that work for you

As an ISO 9000 organisation we have fully defined systems that are regularly audited. You can be assured we consistently following processes that deliver for all.