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Field Service Engineer
Role Overview
You will be responsible for the installation, service, and maintenance of mammography, digital mammography, bone densitometry, and mini c-arm systems, covering electrical, mechanical, and software components. Your role includes ensuring high customer satisfaction, completing service actions, upgrades, and training customers on product use, while adhering to regulatory requirements and maintaining accurate documentation.
Company Information
Zenopa have partnered with a global medical technology company specializing in women’s health diagnostics, medical imaging, and surgical products. They serve healthcare providers worldwide with innovative solutions for early detection and treatment. Their expert team ensures high-quality, reliable technologies, allowing healthcare professionals to focus on their core work with confidence.
Role Requirements
Responsible for the installation and service of (mammography, digital mammography, bone densitometry, and mini c-arms) which include electrical, mechanical and software components.
Establish and maintain a high level of customer satisfaction with products, support and service.
Complete all remedial service actions, standard system checks, and required hardware and software upgrades in accordance with approved policies and procedures.
Maintain a good customer service reputation by complying with all regulatory requirements and all aspects of DQSM.
Complete and submit all required paperwork on time and accurately.
Train customers on the basic operation and use of products.
Person Specifications
Must be a self-starter, able to travel and work independently with minimal supervision.
Must be capable of multi-tasking, setting priorities and scheduling work activities.
Ability to resolve problems, think analytically and communicate professionally in high pressure, time sensitive, customer environments.
Willing to work flexible hours and overtime on short notice.
Position requires the ability to be “on call” after normal working hours.
Associate’s Degree or equivalent in electronics, computer science or related technical discipline is required.
Package
Company Car and Gas Card.
health benefits.
5-7.5% Bonus.
Additional quarterly bonus depending on company performance.
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Hiring contacts
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