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Role Filled

Field Service Engineer

Scientific Supplier
Engineers Field & Depot
Diagnostics
M4 Corridor
£30,000 - £45,000
Diagnostics

Role Overview

Reporting to the Field Service Manager, you will be predominantly based in the Southeast / Greater London area with travel to the Southwest and M4 corridor, occasional travel to the Wimbledon office being required.
Together with the rest of the team you will cover all aspects of service support including, but not limited to, Installations, Services and Breakdowns. This role requires travel at short notice, all our territories need to be covered at times i.e. installations, engineers on annual leave/sickness, therefore you may be required to travel further afield when required, this may require overnight stays.

Company Information

A great opportunity to join a specialist medical diagnostics company, installing and servicing their hospital pathology analysers. This well-established company are significantly increasing year on year and have exciting growth plans too!
They provide excellent quality and tailored product training both in the UK and at their international HQ.
This position is for an experienced Field Engineer with IT knowledge. You will join a small service team who are responsible for all instruments and installations, including laboratory network solutions.

Role Requirements

On-site instrument maintenance, repair and troubleshooting and telephone support for instrument issues
Instrument installation and decommissioning
Installation & support of laboratory IT/network solutions (LIMS/middleware)
Work closely with the commercial team to ensure collaboration and excellent customer service
Training customers and colleagues in the use of the company’s instruments and software
Ensure excellent standards of customer care by visiting clients proactively, in the absence of issues
Monitor spare parts inventory and ensure appropriate stock is maintained
Completion of all Administration requirements, timely and accurately in line with company policies and external quality control requirements
Any other duties as necessitated by the business

Person Specifications

An Electronic or Mechanical Engineering qualification e.g. BTEC, HNC
At least two years’ experience working with instrumentation, ideally in a laboratory environment
Experience with IT information systems, preferably in a hospital environment
A keen interest in medical diagnostics and associated products, with a desire to develop a career in this field
Self-motivated, ability to organise and prioritise daily work, excellent communication skills, flexible and dynamic

Package

Salary dependant on experience
23 days increasing by one day for every calendar year worked
Access to an Employment Assistance Programme
Group Life Insurance
Company Pension Scheme: Matched 4% Contribution; access to a pensions advisor
Laptop, Mobile Phone
Company car
Private medical aid with option to add children / partner at personal expense

Locations

Aldershot
Amersham
Aylesbury
Banbury
Banstead
Barnet
Basildon
Basingstoke
Beckenham
Benfleet
Bexley
Bicester
Bishop's Stortford
Borehamwood
Bracknell
Brent
Brentwood
Bromley
Broxbourne
Buckingham
Camberley
Camberwell
Cambridge
Camden
Carshalton
Caterham
Chelmsford
Chertsey
Chessington
Chigwell
City of London
Clacton-on-Sea
Clapham
Colchester
Crawley
Croydon
Dagenham
Dartford
Deptford
Dunstable
Ealing
East Central London
East London
Egham
Ely
Enfield
Epsom
Fulham
Gatwick
Gravesend
Grays
Greenford
Greenwich
Guildford
Hackney
Haringey
Harlow
Harpenden
Harrow
Harwich
Hatfield
Hayes
Haywards Heath
Hemel Hempstead
Hertford
High Wycombe
Hitchin
Hornchurch
Horsham
Ilford
Islington
Kingston-upon-Thames
Leatherhead
Leighton Buzzard
Lewisham
Leyton
Loughton
Luton
Maidenhead
Marlow
Milton Keynes
Mitcham
Morden
Newbury
Newmarket
Newport Pagnell
North London
North West London
Northolt
Orpington
Oxford
Pinner
Purley
Putney
Radlett
Rayleigh
Reading
Redhill
Richmond upon Thames
Rickmansworth
Romford
Royston
Ruislip
Saffron Walden
Sidcup
Slough
South East London
South West London
Southall
Southend-on-sea
St Albans
Staines
Stevenage
Stratford
Sudbury
Sutton
Twickenham
Upminster
Waltham Cross
Walthamstow
Wandsworth
Watford
Welwyn
Wembley
West Central London
West London
Westminster
Wickford
Wimbledon
Windsor
Witney
Woking
Wokingham
Previous Listing
Date Updated
27 Mar 2023
Job reference
71069
Categories
Full Time
Permanent
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