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Field Service Engineer
Role Overview
Based out of our offices/laboratory/workshop in Northampton, 2 days per week and then travelling for the other 3 days.
The majority of work is within a 2 hour radius of the offices but there is some work further afield.
The company specialise in Laboratory Analysis Equipment, in Chemistry Labs. So these are the types of equipment you will be working with, after you have been trained up on them of course.
With standard working hours of 9:00am to 5:00pm, Monday to Friday (4:00pm finish on a Friday), work outside of those hours may be required from time to time.
Company Information
Zenopa Recruitment have partnered with a Scientific Manufacturuer who supply and support a range of sophisticated laboratory equipment, developed and manufactured by their German parent company.
They are a tight-knit group with with 60+ years’ service experience between them.
Their customers include a range of manufacturing industries, Universities and Research Institutes, across many interesting applications.
Role Requirements
The responsibilities are:
Performing unsupervised field service activities, fault diagnosis, calibration, preventative maintenance and service repairs.
Coordinating your schedule alongside service colleagues in order to provide the timeliest response to our customers, whist minimising travel time and costs.
Providing technical telephone and e-mail support when in the office or on the road when it is safe to do so.
Producing service reports that include itemisation of parts used in order that we might maintain minimum stock levels of regularly used items.
Expansion of the current service contract customers and the provision of sales leads for product managers.
Working to procedures as detailed within our business systems manual, in order that we might maintain our NQA status.
Person Specifications
Experience working with both electronic and mechanical instrumentation or equipment is seen as essential.
However, experience of lone working in a laboratory environment is preferred but not essential.
Enthusiasm, initiative, a keeness to learn are all attributes we value.
Package
– Company car (Personal use)
– Meal allowance £5
– Bonus scheme
– 25 Days + BH + Xmas close down
– No weekend work
– OEM Training
– Annual pay rises
Locations
Hiring contacts
We aim to operate and maintain the following set of core values
