Looks like you’re on the UK site. Choose another location to see content specific to your location
Field Service Engineer
Role Overview
We are seeking a dynamic and results-driven Service Engineer. In this role, you will play a pivotal role in maintaining the company’s reputation; responsible for the service, maintenance and repair of instrumentation across customer sites in the UK. You will have the unique opportunity to represent a company that leads in areas such as X-ray fluorescence spectrometry, X-ray crystallography, Raman spectroscopy, and more, with applications spanning diverse industries.
Company Information
Join the service team empowering scientific and industrial innovation!
Since inception some 70 years ago, my client has been at the forefront of analytical and industrial instrumentation technology, pioneering advancements that have reshaped multiple industries. Today, they are a global leader in a wide range of cutting-edge fields, from X-ray diffraction to nondestructive testing and beyond. Now, we invite you to be part of the journey as they continue to redefine the boundaries of what’s possible.
Role Requirements
This position requires a significant travel Monday to Friday (typically +75% on site)
Troubleshoot and repair electronic and mechanical problems of customer equipment.
Install, upgrade, and maintain system software.
Troubleshoot issues both onsite and by remote communications.
Provides customers with phone assistance and remote online.
Perform customer training on the alignment and use of their systems.
Completes and submits service reports on all service work performed.
Maintains and updates customer profiles as changes occur to customer equipment.
Diagnoses and solves mechanical, electrical and software related problems involved in the operation of the product.
Uses schematics, wiring diagrams, and verbal and written instructions to install and assemble products.
Person Specifications
Experience in the maintenance and repair of electronic and mechanical systems.
Excellent written and verbal communication skills.
Willingness to travel, and be away from home.
No restrictions on travel within EMEAI and internationally.
Full clean UK driving license.
Package
· Competitive base salary.
· Performance-based bonus structure.
· Company car.
· Pension plan with both employer and employee contributions.
· Health insurance coverage.
· Death in service benefit (4x basic salary).
Become a part of a legacy and help empower the next generation of scientific and industrial pioneers. Apply today to embark on a rewarding journey with a global leader in analytical and industrial instrumentation.