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Field Service Engineer
Role Overview
Are you ready to be part of an exciting journey? Join the dynamic engineering team of the largest OEM in the peptide industry! Our client is expanding rapidly and has an exceptional opportunity waiting for talented engineers like you!
UK-Based Engineering Role:
· Dive into a diverse range of cutting-edge equipment, including the analytical and life science portfolio.
· Collaborate with a passionate team of experts, pushing the boundaries of innovation.
· Challenge yourself daily as you work on projects that make a difference in the world.
Why should you apply?
· This company is at the forefront of the peptide industry, driving innovation and setting industry standards.
· You’ll have the chance to make a real impact and see your contributions shape the future.
· They value growth and development, offering continuous learning opportunities.
· Join a supportive team that values creativity, collaboration, and excellence.
Company Information
We have an exciting new opportunity with an OEM that has over 40 years’ experience designing laboratory instrumentation and scientific methods for both microwave and non-microwave technologies that are used by major companies, prestigious research institutes, and universities around the world.
Role Requirements
As a Field Service Engineer, you will play a pivotal role in our mission to deliver exceptional service to our customers. Your responsibilities will include:
· Expert Technical Support: Perform installations, repairs, and maintenance on our diverse product portfolio, utilizing your strong technical knowledge to handle electronic equipment with precision.
· Customer Excellence: Maintain professional and friendly relationships with both our valued staff and customers. Respond promptly to customer inquiries, providing knowledgeable answers and assistance.
· Equipment Care: Execute preventative maintenance on all equipment to ensure smooth and efficient operation, contributing to our commitment to quality.
· Team Collaboration: Work closely with our in-house team to assist in the repair of equipment, including demonstration units, fostering a collaborative and supportive environment.
· Travel Management: Take charge of your travel arrangements while in the field and communicate effectively with customers to manage any potential delays.
Person Specifications
· Field Service Expertise: Demonstrated field service engineering experience with a deep understanding of electromechanical equipment.
· Eligibility: Legal eligibility to work in the UK, along with a valid UK driving license.
· Technical Proficiency: Technical competence in using laboratory equipment is advantageous, and knowledge of general laboratory safety is mandatory.
· Science Background: Familiarity with chemistry or biochemistry is a plus, demonstrating your ability to understand and support our specialized products.
· Proactive and Enthusiastic: An outgoing, determined, self-motivated, and enthusiastic approach, complemented by your ability to thrive in a team environment.
· Strong Communication: Confident communication skills, and the ability to devise and implement action-based plans to meet customer needs.
· Continuous Learning: Commitment to ongoing learning and development, with specific product training provided regularly and formal training sessions at least every two years.
Package
· Up to £10,000 bonus available
· Company Car
· Starting from 4% pension
· Medical & Dental Insurance
· Expenses
· Death in service x3
· 21 Days Annual Leave – increasing to 25 after 3 years
Please get in contact if you feel this role is of interest! All applications from any engineering backgrounds will be responded to promptly.
Locations
Hiring contacts
We aim to operate and maintain the following set of core values
