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Field Service Engineer
Role Overview
The role will involve working within a team of field service engineers and application specialists to ensure planned and reactive interventions are completed in a timely manner. The ideal candidate will be flexible and possess strong customer facing skills. Extensive product training will be provided at our Headquarters in Paris.
Company Information
We are recruiting on behalf of global, innovative healthcare company who are looking for a Field Service Engineer to cover a regional territory across the Midlands.
Role Requirements
Duties include:
· Installs and decommissions instruments in accordance with specifications.
· Ability to investigate and troubleshoot complex issues to determine the root cause. Perform corrective actions in a timely manner.
· Adheres to all company policies and procedures for proper operation of the instrumentation.
· Autonomously plan and schedule the completion of preventative maintenance to ensure the company’s KPI’s are achieved.
· To comply with daily administration requirements and spare parts management.
· Document and record information to be included in the repair records in accordance with company policies and regulatory agencies; Complete administrative tasks correctly and on time.
· Observe Health and Safety procedures at all times. Report potentially unsafe conditions and respect patient data confidentiality.
· Provide backup cover for other territories including other European countries when required. There may also be a requirement to stay away from home for up to 5 days
Person Specifications
We are looking for an engineer to have previous experience within laboratory diagnostics, medical devices or current / ex-military with a level 3 or above qualification in engineering.
Package
· Competitive salary
· Company car
· Bonus
· Pension scheme
· PMI and health shield,
· Lunch allowance
Locations
Hiring contacts
We aim to operate and maintain the following set of core values
