Looks like you’re on the UK site. Choose another location to see content specific to your location
Field Service Engineer
Role Overview
Job Purpose
Installation, Service, Breakdown and sales support for analytical instruments within the United Kingdom and Republic of Ireland.
Principle Accountabilities
· Preventive and Corrective maintenance of analytical nstruments
· Installations of analytical instruments – IQ/OQ
· Train users in the use of software and the technical operation of analytical instruments
· Be the “reference” for a defined product range
Role Requirements
Job Content
· Liaise directly with Sales & Service Co-Ordinator in regards day to day operations
· Installation of new analytical Instruments at customer site around the UK & Ireland
· To contact and organize Preventive Maintenance visits to existing customers
· To attend customer site for the repair of instrument breakdown
· To diagnose, both remotely and on customer site, instrument faults
· Actively promote service agreements
· Actively promote the sale of consumable and spare parts
· Extensive travel throughout the UK & Ireland
· Assist Sales Engineers with customer feedback and demonstrations to provide new sales enquiries.
· To demonstrate the performance of the instrument with customer samples
· To look for new markets
· To collect information about key markets
· Complete all documentation in a timely manner
· Comply fully with company policies
Person Specifications
· Electrical / Electronic / Chemical Engineering education.
· Have experience in the service of analytical instruments preferably with Inductively Coupled Plasma (ICP) technique
· Fluent English, German appreciated
· High level of communication/Interpersonal skills (Verbal and written)
· Must be self-motivated, able to work alone and with others
· Good organizational skills
· Computer literate
Package
Competitive basic salary
37.5 hour week
25 days annual leave plus stat days
Life Cover x4 Salary
Medical Cover
Pension – 6% employer contribution based on a 3% employee contribution.
Company car
Locations
Hiring contacts
We aim to operate and maintain the following set of core values
