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Role Filled
Field Service Engineer
Scientific Supplier
Engineers Field & Depot
Life Science
South East England
£30,000 - £40,000
Capital Equipment
Role Overview
Looking for a new opportunity offering progression and development opportunities?
Keen to join an industry-leading OEM within the life science space offering a wide and varied portfolio?
Our client are looking to add a field service engineer to their growing team helping provide support to their customers across a wide portfolio of laboratory instruments. A market leading OEM, they can provide high quality and detailed training in addition to the wide range of benefits listed below.
Role Requirements
· The Service Engineer is responsible for making sure Company’s customers have a superior experience with their Company product. Superlative customer facing skills will be needed to be successful in this position.
· Become the technical expert on all Company products, including Biological Safety Cabinets, Laminar flow units, Fume hoods, Laboratory cold storage devices etc
· Assisting customers and field personnel with technical questions and arrange for necessary repairs or training on all Company products with a high sense of urgency and professionalism.
· Train field resources on technical aspects of the product and help troubleshoot field issues.
· Identify and maintain inventory of necessary service parts.
· Be able to systematically identify the root cause of issues and carry out practical corrective/preventive measures.
· As necessary, repair or install Company’s products in the field.
· Maintain a complete and detailed service log and report re-occurring issues to the factory.
· Be able to identify and maintain tools and equipment necessary to do the required job.
Person Specifications
· Previous experience working on laboratory equipment
· Be able to demonstrate a track record in the delivery of other technical engineering services in the field
· Have a strong “can do” service ethos
· Be able to respond quickly to changes in job instruction brought about by breakdown or changing customer requirements
· Be able to work as a team with other engineers on multi person assignments
Package
· Company Vehicle
· Salary up to £40k dependent on experience
· Personal development and progression opportunities
· Bonus
· Pension Scheme
· 37.5 Hours / Week
· Overtime opportunities
Locations
Aldershot
Banstead
Barnet
Basingstoke
Beckenham
Bexley
Borehamwood
Bracknell
Bromley
Broxbourne
Camberley
Carshalton
Caterham
Chertsey
Chessington
Chigwell
Crawley
Croydon
Dagenham
Dartford
Egham
Enfield
Epsom
Gatwick
Gravesend
Grays
Greenford
Guildford
Harpenden
Harrow
Hatfield
Hayes
Haywards Heath
Hornchurch
Horsham
Ilford
Kingston-upon-Thames
Leatherhead
Loughton
Maidenhead
Marlow
Mitcham
Morden
Newbury
Northolt
Orpington
Pinner
Purley
Radlett
Reading
Redhill
Richmond upon Thames
Rickmansworth
Romford
Ruislip
Sidcup
Slough
Southall
St Albans
Staines
Sutton
Twickenham
Upminster
Waltham Cross
Watford
Welwyn
Wembley
Windsor
Woking
Wokingham
Previous Listing
Date Updated
27 Jul 2023
Job reference
70562
Categories
Full Time
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