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Field Service Engineer
Role Overview
Service, install, and maintain medical imaging systems (X-ray/CT) across healthcare sites, with a focus on delivering customer satisfaction.
Company Information
Zenopa have partnered with a U.S.-based medical imaging equipment distributor and service provider, delivering comprehensive solutions across the southwestern United States. With over 40 years of experience, they offer a wide range of diagnostic imaging equipment, including digital X-ray systems, CT, MRI, and PACS solutions, catering to hospitals, imaging centers, and urgent care facilities. Their expert team ensures high-quality, reliable technologies, allowing healthcare providers to focus on their core work with confidence.
Role Requirements
Install X-ray and CT imaging equipment across assigned territories
Perform preventative maintenance and responsive service on imaging systems
Document service calls, time logs, and expenses accurately each week
Maintain regular communication with service contract clients to ensure satisfaction
Deliver timely support and resolve issues across all levels of customer interaction
Person Specifications
Minimum 2 years field service experience in X-ray and/or CT
Strong technical and problem-solving skills
Excellent customer service and communication abilities
Organised and self-motivated with the ability to multitask
Proficiency with DOS and Windows operating systems
Package
$80,000 – $110,000 base salary
Overtime at 1.5x hourly rate
Company car (Chevrolet Traverse) with personal use and fuel card
Full health insurance plan
401K with company matching
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Locations
Hiring contacts
We aim to operate and maintain the following set of core values