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Field Service Engineer
Role Overview
Chromatography instrumentation- HPLC, LC & GC – servicing, repairs and installations.
This is a great opportunity to join a world-leading manufacturer of Chromatography Instrumentation in the industry with excellent career development opportunities.
Experienced Field Service Engineers are encouraged to apply however we are also open to those who have 3+ years’ experience within the laboratory using Chromatography systems, specifically HPLC and ideally you would have completed basic troubleshooting of these systems and will want to progress your career into this area.
Company Information
Chromatography instrumentation- HPLC, LC & GC – servicing, repairs and installations.
This is a great opportunity to join a world-leading manufacturer of Chromatography Instrumentation in the industry with excellent career development opportunities.
Experienced Field Service Engineers are encouraged to apply however we are also open to those who have 3+ years’ experience within the laboratory using Chromatography systems, specifically HPLC and ideally you would have completed basic troubleshooting of these systems and will want to progress your career into this area.
Location: Central England
Products: Chromatography
ROLE:
– Responsible for delivering all Service activities on Liquid Chromatography, Ion Chromatography and Gas Chromatography products. This includes, installation, repairs, maintenance services, validation services and depot repair
– Assure responsive telephone support and diagnostic as well as on-site Services to exceed the customers expectation
– Always ensure highest professional relationship with customers to achieve customer loyalty and escalate issues if necessary to solve critical tasks in the fastest way possible.
– Is responsible to report accurate times of all activities as required (e.g. Field Service Reports, Expense Reports, etc.)
Person Specification:
Professional background in Electronics/Chemistry/Engineering or related subjects
Experience servicing analytical equipment or equivalent troubleshooting experience as an end user
Strong problem solving and excellent communication skills
Demonstrated organizational skills with the ability to handle multiple tasks with different priorities
UK Driving License
Why should you apply
– Leading company within the industry
– Ongoing R&D and new products to be trained on
– Opportunities for professional development
Package:
Competitive salary & excellent bonus
Company Car, Laptop, Mobile, Pension, Private Health
Role Requirements
Location: Central England
Products: Chromatography
ROLE:
– Responsible for delivering all Service activities on Liquid Chromatography, Ion Chromatography and Gas Chromatography products. This includes, installation, repairs, maintenance services, validation services and depot repair
– Assure responsive telephone support and diagnostic as well as on-site Services to exceed the customers expectation
– Always ensure highest professional relationship with customers to achieve customer loyalty and escalate issues if necessary to solve critical tasks in the fastest way possible.
– Is responsible to report accurate times of all activities as required (e.g. Field Service Reports, Expense Reports, etc.)
Person Specifications
Person Specification:
Professional background in Electronics/Chemistry/Engineering or related subjects
Experience servicing analytical equipment or equivalent troubleshooting experience as an end user
Strong problem solving and excellent communication skills
Demonstrated organizational skills with the ability to handle multiple tasks with different priorities
UK Driving License
Package
Why should you apply
– Leading company within the industry
– Ongoing R&D and new products to be trained on
– Opportunities for professional development
Package:
Competitive salary & excellent bonus
Company Car, Laptop, Mobile, Pension, Private Health