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Role Filled
Field Service Engineer
Scientific Supplier
Engineers Field & Depot
Chromatography
Midlands/South
£35,000 - £42,000
Scientific Mass Spectrometry
Company Information
We have an exciting opportunity with a well-established UK based independent mass spectrometer and chromatography service organisation as a field service engineer. Our client has very strong relationships with leading OEM’S within the industry and will provide extensive training on these unique instruments in house. They are culture focussed and customise each contract to meet the needs of the individual customer.
Role Requirements
– Reporting to the Service Manager through the Service Team Leader, the role is responsible for providing highest level of technical support to clients in the field and all colleagues across the business.
– Engineers will be responsible for supporting the management team in driving customer focus through knowledge and best practice and supporting with the delivery of new messages and processes. Flexibility is key to the role, with the ability to maintain own development plan in line with business objectives.
– Work with service planner to effectively manage diary to ensure workload is carried out effectively and efficiently.
– Work within the framework of Solar Vista to record and manage all work to enable correct logging of critical information needed to produce accurate service reports inclusive of technical information, time and parts.
– To carry out the following activities within the UK where required
– Field service (breakdown & preventative maintenance)
– Remote client support (telephone, email or remote access)
– Refurbishment of instrumentation for sale
– Workshop repairs
– In-person or remote client training
– Warehouse duties to ensure compliance with good housekeeping
Person Specifications
– Relevant science or engineering qualification or significant accumulated field experience.
– In-depth knowledge of HPLC/UPLC, GC, liquid handling systems, gas generation systems & various mass spectrometry ionisation techniques and analyser types
– Knowledge of general field service operations
– Full, clean UK driving license
– Valid passport with a minimum of 1-year remaining validity
– Have the right to reside and work in the United Kingdom
– Good presentation, communication and inter-personal skills.
– Outgoing and confident and ability to work on your own and within the service team.
– A “keen to learn” approach and positive outlook
– Comfortable and confident telephone manner for supporting our customers remotely
– Numerate and competent with detail and analysis
– Prepared to travel throughout the Midlands and South-East (Cambridge, Birmingham, Oxford, London and the South-East).
Package
– Up to £42k basic salary
– Opportunity to work in a tight-knit, family orientated and growing business
– £2k bonus
– Company Car
– Pension Scheme
– 25 days holiday + Bank Holidays
Locations
Aldershot
Amersham
Ashford
Aylesbury
Banbury
Banstead
Barnet
Basingstoke
Beckenham
Bexley
Bicester
Birmingham
Bishop's Stortford
Bognor Regis
Borehamwood
Bourne
Brackley
Bracknell
Brent
Brentwood
Brierley Hill
Brighton
Bromley
Broxbourne
Buckingham
Camberley
Camberwell
Cambridge
Camden
Canterbury
Carshalton
Caterham
Chelmsford
Chertsey
Chessington
Chichester
Chigwell
Chippenham
Cirencester
City of London
Clacton-on-Sea
Clapham
Colchester
Corby
Coventry
Crawley
Croydon
Dagenham
Dartford
Deptford
Droitwich
Dudley
Dunstable
Ealing
East Central London
East London
Eastbourne
Egham
Ely
Enfield
Epsom
Faringdon
Fulham
Gatwick
Gloucester
Gravesend
Grays
Greenford
Greenwich
Guildford
Hackney
Haringey
Harlow
Harpenden
Harrow
Harwich
Hatfield
Havant
Hayes
Haywards Heath
Hemel Hempstead
Herne Bay
Hertford
High Wycombe
Hitchin
Hornchurch
Horsham
Hove
Ilford
Islington
Kettering
Kingston-upon-Thames
Leamington Spa
Leatherhead
Leighton Buzzard
Lewes
Lewisham
Leyton
Loughton
Luton
Maidenhead
Maidstone
Malmesbury
Malvern
Margate
Marlow
Medway
Milton Keynes
Mitcham
Morden
Newbury
Newmarket
Newport Pagnell
North London
North West London
Northampton
Northolt
Nuneaton
Orpington
Oxford
Peterborough
Pinner
Portsmouth
Purley
Putney
Radlett
Reading
Redhill
Richmond upon Thames
Rickmansworth
Romford
Royston
Rugby
Ruislip
Saffron Walden
Sevenoaks
Sidcup
Slough
Solihull
South East London
South West London
Southall
St Albans
Staines
Stamford
Stevenage
Stourbridge
Stratford
Stroud
Sudbury
Sutton
Swindon
Tewkesbury
Tipton
Tonbridge
Towcester
Tunbridge Wells
Twickenham
Upminster
Walsall
Waltham Cross
Walthamstow
Wandsworth
Warwick
Watford
Welwyn
Wembley
West Central London
West London
Westminster
Whitstable
Wimbledon
Windsor
Witney
Woking
Wokingham
Worcester
Previous Listing
Date Updated
02 May 2023
Job reference
70714
Categories
Full Time
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