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Field Service Engineer
Scientific Supplier
Engineers Field & Depot
Immuno Diagnostics
Scotland
£45,000 - £55,000
Diagnostics
Role Overview
As a Field Service Engineer, you’ll play a key role in ensuring their customers receive best-in-class support for their diagnostic equipment. From installations and upgrades to troubleshooting and servicing, you’ll help keep essential immunodiagnostic systems running smoothly — directly impacting patient care and lab performance.
Company Information
Our client is the world leader in serving science, dedicated to making the world healthier, cleaner, and safer. They empower their customers through cutting-edge analytical instruments, lab equipment, reagents and consumables, software, and support services – driving innovation across research, diagnostics, and applied markets.
With revenues nearing $11 billion and a global team of over 37,000 employees, they serve a broad range of customers, including pharmaceutical and biotech companies, hospitals, clinical labs, universities, research institutions, and government agencies, as well as environmental and industrial organizations.
As the immunodiagnostics experts withinour client, their mission is to advance the diagnosis and management of allergy, asthma, and autoimmune diseases. Through superior diagnostic technology and deep clinical expertise, we help improve healthcare outcomes and quality of life for millions of patients worldwide.
With 1,500 employees worldwide, IDD is the global leader in allergy diagnostics and Europe’s leader in autoimmunity testing.
Role Requirements
– Travel across Scotland to support customers with: Equipment installations, validations, servicing, repairs, relocations, and decommissions
– Proactively manage your schedule to deliver responsive and efficient support
– Prioritise tasks to ensure smooth operation of labs in your assigned area
– Perform system upgrades and site surveys with a strong customer-first approach
– Collaborate with fellow engineers to ensure team success
– Maintain your technical edge through regular training
– Manage your spare parts stock effectively
Person Specifications
Experience working with diagnostic or scientific equipment such as:
– Immunology/diagnostics instruments
– Medical imaging systems
– Life science or pharmaceutical manufacturing equipment
– Chromatography/Mass Spec instruments
– Ventilators, anaesthesia machines, or similar technologies
Bonus Skills:
– Familiarity with NHS labs and their workflows
– Networking and hardware troubleshooting
– Ability to work flexibly, independently, and under pressure
– Strong communicator and team player
– High energy and a customer-focused mindset
– Willingness to travel across territory and occasionally beyond
Package
– Competitve base salary
– Bonus Scheme (Annual and Quarterly).
– Private Medical Insurance.
– Pension (8% contribution).
– Fully Expensed Company Car (Available for Personal Use).
– All tools provided.
– Extensive training.
– 25 Days holiday
Even if you do not fit the criteria, we still want to hear from you! We have over 300 jobs not advertised on the website that you could be a perfect fit for!
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Locations
Aberdeen
Airdrie
Alloa
Annan
Arbroath
Ayr
Berwick
Blairgowrie
Callander
Cowdenbeath
Crieff
Dalkeith
Dingwall
Dumbarton
Dumfries
Dundee
Dunfermline
Edinburgh
Falkirk
Forfar
Galashiels
Glasgow
Gretna
Hamilton
Hawick
Helensburgh
Inverness
Jedburgh
Johnstone
Kilmarnock
Kirkcaldy
Montrose
Motherwell
Munlochy
Newbridge
Paisley
Perth
Peterhead
Pitlochry
Prestwick
Renfrew
Rutherglen
St Andrews
Stanraer
Stirling
Tranent
West Kilbride
Date Updated
28 Oct 2025
Job reference
74995
Categories
Full Time
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