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Role Filled

Field Service Team Leader

Scientific Supplier
Engineers Field & Depot
Sample Dissolution & Preparation
Derbyshire & UK
Speak to Imogen
High Value Capital Equipment

Role Overview

We are currently recruiting on behalf of a market leader providing a range of equipment for the pharmaceutical, medical device, biopharmaceutical and dietary supplement industries.

They are looking for a Field Service Team Leader to join their engineering team to guide and grow the service department.

Role Requirements

· Looking after a team of 16 including 3 team leaders
· Split management and hands on role based from Home/Office and in the field across the UK & occasionally Nordics
· Scheduling and coordinating of FSE onsite work covering routine work, installations, and repairs.
· Scheduling and coordinating of FSE and customer inhouse and onsite training.
· Inhouse and onsite support to customers.
· Inhouse and onsite support to engineers.
· Dealing with customer and FSE escalations
· Reviewing customer contracts requests with Sales/Admin.
· Completing, facilitating and coordinating customer supplier questionnaires and quality assessments.

Person Specifications

· Management / team leader experience ideally within the scientific industry
· Experience scheduling and coordinating daily tasks
· Customer focused
· Friendly and approachable
· Full driving license
· Willingness to travel

Package

· Salary dependant on experience
· Company car
· Daily allowance
· Credit card
· Mobile phone & laptop
· Overtime – paid or TOIL
· 3% employee 6% employer pension
· Voluntary salary sacrifice
· Death in service x3 salary after probation
· 25 days annual leave + Bank Holidays
· No bonus
· No on call – Monday to Friday

Locations

Accrington
Alfreton
Altrincham
Ashton-under-Lyme
Banbury
Barnsley
Bicester
Birkby
Birmingham
Blackburn
Blackpool
Bolton
Bootle
Bourne
Brackley
Bradford
Bradley
Bridgmorth
Brierley Hill
Buckingham
Burnley
Burton upon Trent
Bury
Buxton
Cannock
Cheadle
Chester
Chesterfield
Chorley
Cirencester
Cleethorpes
Corby
Coventry
Crewe
Darwen
Deeside
Deighton
Derby
Dewsbury
Doncaster
Droitwich
Dronfield
Dudley
Elland
Ellesmere Port
Fleetwood
Gloucester
Grimsby
Halifax
Hebden Bridge
Huddersfield
Hyde
Ilkley
Keighley
Kettering
Leamington Spa
Leeds
Leek
Leicester
Leigh
Leyland
Lichfield
Lincon
Liverpool
Loughborough
Louth
Macclesfield
Malvern
Manchester
Mansfield
Market Drayton
Market Harborough
Market Rasen
Matlock
Melton Mowbray
Milton Keynes
Nantwich
Newark
Newport Pagnell
Normanton
Northampton
Northwich
Nottingham
Nuneaton
Oldham
Ormskirk
Oxford
Peterborough
Pontefract
Poulton-Le-Fylde
Prescot
Preston
Pudsey
Rochdale
Rotherham
Rugby
Runcorn
Sale
Salford
Sandbach
Scunthorpe
Sheffield
Shifnal
Shipley
Skelmersdale
Skipton
Solihull
Southport
Sowerby Bridge
St Helens
Stamford
Stockport
Stoke-on-Trent
Stone
Stourbridge
Stroud
Sutton-in-Ashfield
Telford
Tewkesbury
Thornton-Cleveleys
Tipton
Towcester
Uttoxeter
Wakefield
Walsall
Warrington
Warwick
Wetherby
Widnes
Wigan
Willenhall
Wirral
Witney
Wolverhampton
Worcester
Previous Listing
Date Updated
29 Sep 2022
Job reference
69790
Categories
Full Time
Permanent
Take Experience
This role has been filled
This role has been filled
Why Zenopa?

We aim to operate and maintain the following set of core values

Group people cartoon
01
In house, contracting department.

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02
We liaise on your behalf

Required equipment, e.g. cars, laptops, mobiles, we negotiate with the employer source and manage these on your behalf.

03
Solid Industry Relationships

Our recruitment teams have built relationships with some of the UK’s most prestigious pharmaceutical companies

04
High Success Rate

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05
Systems that work for you

As an ISO 9000 organisation we have fully defined systems that are regularly audited. You can be assured we consistently following processes that deliver for all.