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Field Service Technician
Role Overview
To strengthen our team, our client have a vacancy for a Field Service Technician to be based in London and cover the London area
Company Information
Since its beginnings in 1945, our client has grown into a global manufacturer and distributor of endoscopes, medical instruments, and devices. Not a giant on an international scale, but leaders in matters that count: Creativity, versatility and competence. Their company headquarters in Tuttlingen, seven additional production sites, and 47 sales and marketing companies worldwide now employ 8500 employees in over 40 countries.
Our client applies tradition and experience to think about tomorrow, today. The company caters for future trends with sophisticated products, services and processes that systematically support their global activities. Their commitment to performance and professionalism means they can guarantee both user and patient the ideal solution. In doing so, they secure and create top-quality jobs in all our corporate locations.
Role Requirements
– You will deliver, collect, repair and trade in medical instrumentation from our customers, returning repairs to our internal Repair Exchange Team.
– Undertake onsite assessment of repairs and report initial findings.
– Ensuring accurate documentation is completed for all instrumentation, delivered, collected or repaired. Accurately recording all actions on our database.
– You will provide a follow up service with customers and provide information and advice on our services, products, maintenance and cleaning/sterilisation of their medical instrumentation.
Person Specifications
– A background in Engineering, or experience as a healthcare professional
– An excellent standard of English literacy is required, to ensure accurate record keeping within our regulated environment.
– Polite and courteous, used to dealing directly with customer, ideally within a medical care environment.
– Flexible and adaptable with workload and working hours, to accommodate customer requirements.
– You should hold a valid driving license and be able to regularly drive distances
Package
In addition to the salary, this roleattracts £5,000 p.a. bonus plus a company vehicle. In addition, our client offers an excellent remuneration package including Private Healthcare, Pension Scheme, Critical Illness and Life Assurance
Locations
Hiring contacts
We aim to operate and maintain the following set of core values
