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Field Service Technician

Medical Devices & Equipment
Engineers Field & Depot
Infection prevention
Wichita, Kansas
$50,000 - $100,000
Infection Prevention

Role Overview

Our client is looking for a Field Service technician based out of Wicheta, Kansas that can maintain assigned medical equipment and support systems in hospital and ASC environments, provide great customer service, and is willing to travel.

Company Information

Our client is a customer-driven company that is committed to providing expert services to medical equipment Nationwide. Known for their impeccable customer service, always going above and beyond to ensure that their clients are satisfied. Their certified engineers take great pride in providing the best service, preventative maintenance, repair, and removal services of biomedical and imaging equipment.

Role Requirements

· Commission, validate, and maintain Decontamination equipment to laboratories, research centres, and hospitals
· Quickly respond to support requests. Diagnoses resolve and close medical equipment issues according to service level guidelines.
· Provide great customer service by interviewing customers to determine the nature and scope of the issue and the appropriate response.
· Performs routine safety checks, calibrations, and preventative maintenance on medical equipment and support systems.
· Demonstrates understanding of customer service policies and procedures continuously develops depth and breadth of technical competencies.
· Required to have excellent troubleshooting and critical thinking skills, decisive judgment, and the ability to work with minimal supervision. Must be able to work in a fast-paced environment and take appropriate action.
· Complete proper documentation of work completed to meet customer’s accreditation requirements

Person Specifications

· Required education: High School degree or equivalent
· Required minimum work experience: 2 years of relevant experience.
· Required Licensure/Certification: None required.


· Personal car allowance $750
· Mobile and home internet allowance: $150
· Health Insurance plan provided

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    Date Updated
    16 May 2024
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    Why Zenopa?

    We aim to operate and maintain the following set of core values

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    In house, contracting department.

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    We liaise on your behalf

    Required equipment, e.g. cars, laptops, mobiles, we negotiate with the employer source and manage these on your behalf.

    Solid Industry Relationships

    Our recruitment teams have built relationships with some of the UK’s most prestigious pharmaceutical companies

    High Success Rate

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    Systems that work for you

    As an ISO 9000 organisation we have fully defined systems that are regularly audited. You can be assured we consistently following processes that deliver for all.