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Internal Sales Engineer
Company Information
It is a world-leading manufacturer of optoelectronic components and systems. Enjoys a global presence with production facilities, business locations and associated companies located throughout Asia, Europe, and North America. The company is divided into 7 subsidiaries which are geographically-based and non-competitive.
Role Requirements
Regular Tasks
1. Explaining our product brochures and technical information to customers, and providing technical advice where appropriate.
2. Providing application support to customers wherever possible.
3. Providing both written and verbal quotations to customers and entering into commercial negotiation to secure the business.
4. Probing for commercial information from enquires.
5. Progressing all sales leads to secure the business, or when necessary to investigate why the business was not successful.
6. Providing technical and commercial information to the parent company in Japan, then liasing with our engineers to help answer customers queries.
7. Daily activities such as updating Company’s CRM system. Updating company filing systems after corresponding with a client.
8. Providing support to our team of field sales engineers and their customers when they are out of the office.
9. Providing literature and other information to customers.
10. Attending the regular sales meeting to discuss business.
Infrequent and Other Possible Tasks
1. Help to set-up and attend exhibitions.
2. Helping to write advertisements and press releases, where necessary.
3. Helping to resolve customer logistical problems, such as late delivery, rejected goods, late payment, etc.
4. Helping to produce reports such as sales forecasts and sales data, when requested.
5. Obtaining competitor technical and commercial information.
6. Studying market trends and helping to find new applications.
7. Helping to find new business opportunities by looking at particular application and market areas: calling unknown clients, mailshots, etc. This is done in conjunction with sales managers.
8. Demonstrating technical equipment, when appropriate
Person Specifications
Science Graduate required -Typically, a physics graduate (or similar) either recently graduated or with one / two years work experience.
Knowledge, Skills, Education, Experience and Personality
Minimum of Degree in Physics
No Sales experience needed, but must have aptitude for sales (for Field Sales, experience required)
Fluent English , both written and ora
Package
– Leave: All public holidays plus 25 working days per calendar year.
– Personal Health Insurance
– Annual Bonus Scheme
– Gym Contribution