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IT Product Specialist
Role Overview
They are looking for an IT product specialist with passion and experience to deliver exceptional next generation application and hardware support both on-site and remotely. Day to day you would assist their customer base assist our customer base by providing leading IT support, covering System Design, System Installation / Configuration and Customer Support Desk, covering both hardware and software. This role is field based and would invlove UK travel 2-3 days a week It’s a really great opportunity within a very reputable company!
Company Information
Since the 1990s, Zenopa’s client has dominated the IVD space- their areas of expertise lies within the blood sciences space, with niche sub sections being covered.
Role Requirements
· Provide customer base IT support
· Conduct IT planning and installation
· Deliver customer training courses
· Attend and contribute to product meetings
· Perform IT site surveys
Person Specifications
– Customer focused
– Full driving license
– Experience troubleshooting IT systems
– Experience of remote IT Support
– Understand technical and scientific documentation
Package
Competitive bases salary and bonus scheme alongside other benefits.