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Scientific Supplier
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National Installation Engineer
Scientific Supplier
Engineers Field & Depot
Clincial Diagnostics
UK Wide
£35,000 - £43,000
Diagnostics
Company Information
Sysmex UK Ltd are the distributors and support network for Sysmex automated haematology and coagulation diagnostic analysers, reagents and information systems for laboratories and healthcare facilities within the UK and Ireland.
We are a subsidiary of the highly successful Sysmex Corporation currently ranked in the top 10 global in-vitro diagnostic companies. Since its formation in 1991, Sysmex UK has grown to become one of the UK’s leading diagnostic suppliers with a reputation for high quality products, service and reliability.
“With an ever-increasing demand and diminishing resources, the healthcare market is faced with the need to improve their efficiency within the laboratories. Sysmex are constantly adapting to help our customers to meet these needs, expanding the boundaries of diagnostic science to develop new systems whilst providing an unrivalled level of service and support along the way.”
Sysmex has also become a world leader in systematisation, providing solutions to streamline and improve the workflow of the busiest laboratories. In addition to instrumentation, the company develops many different reagents essential for diagnostic testing. Core expertise in haematology, haemostasis, systemisation, and reagent development is the driving force behind Sysmex’s global business activities and has been the basis of a steady expansion into the UK’s growing point of care testing market.
Role Requirements
– Complete pre-builds as per company standards at Milton Keynes site in-line with Prebuild Process.
– Ensure all equipment is ready and packed safely and securely ready for despatch to site.
– Installation of equipment at customer site in line with regulatory and site requirements.
– Liaise with customer to ensure that the equipment is working to expectations and working in line with the project outline.
– Report to Technical Installation Manager on outcome of installation.
– Support with Planned Maintenance Inspections (PMI’s).
– Support with completing Field Corrective Actions (FCA’s).
– Support with Engineer Change Records (ECR’s).
– To achieve Company KPI’s of Car Stock accuracy.
– To achieve Company KPI’s of implementation of ECR’s and Technical Bulletins.
– NIE’s must ensure that they introduce themselves to the senior member of laboratory staff at the start of each site visit.
– Customer must be periodically kept informed of any changes to estimated completion time.
– At completion of the call the senior member of laboratory staff must be consulted. They must be supplied with all information regarding actions taken, and exact details of any required follow visits including their call log number.
– You should communicate with your Technical Installation Manager as required to keep abreast of activity in your team.
– SUK encourage communication between NIE’s and sales personnel so as to be aware of potential sales activity in your area; however, your ITL should be aware of this.
Person Specifications
– This is a national role, travel in the UK and Ireland will be required. with pre-builds being completed at the Milton Keynes head office
– Flexible to attend training in the UK as well as Europe as required
– Level 3 qualification in electrical engineering or equivalent (desirable)
– HND (HNC with relevant experience) or equivalent in electronic and mechanical engineering
– Good understanding of mechanical engineering for carrying out instrument builds (desirable)
– Understanding of hydraulic and pneumatic principles
– Technical training on Haematology related instrumentation (desirable)
– Exceptional technical fault-finding skills
-The ability to read and understand technical diagrams
– Customer focused – should strive to exceed customer requirements
– Good and effective written and verbal communicator
– Good working knowledge in MS Windows
– General knowledge in MS Office products, Outlook, Word, Excel and PowerPoint
– Must hold a full driving licence
Package
Salary up to £43,000 dependent on experience
Bonus – up to 13% of FTE salary
Bupa
Company Car
28 days AL
Simply health
Death is service x6
Hybrid working
Pension Scheme
Perkbox
Income protection
Cycle to work scheme
Gym benefits
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Amersham
Aylesbury
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Bishop's Stortford
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Date Updated
10 Dec 2024
Job reference
73788
Categories
Full Time
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