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Role Filled
Sales Account Manager
Scientific Supplier
Field Sales or Business Dev
IVD Diagnostics
South West
£45,000 - £60,000
Diagnostics
Role Overview
As a Sales Account Manager, you are the representative of our clients brand to the customer. You operate as primary account management contact with customer account; with a focus to promote all products, increase customer loyalty, secure retention, drive value expansion and improve economic profitability.
You act as trusted partner to existing customers and manage and drive development of accounts according to strategic account plan.
PRODUCTS: HbA1c Testing portfolio and some immunossay tests
TERRITORY: South West UK up towards Birmingham with 3 days travel per week
CUSTOMERS: NHS & Private Clinical Laboratories
Company Information
Our client has reached technological leadership in diagnostics markets thanks to their in-depth understanding of the ever-growing clinical demand for faster and more precise diagnosis. They focus on diagnostic domains such as immunochemistry, HPLC based diabetes diagnosis and follow-up, thalassaemia screening and molecular biology. The group comprises 130 companies worldwide and employs over 11,000 motivated people.
Role Requirements
– Promote and sell a portfolio of products and / or services and solution to existing and potential customers.
– Provides professional leadership in planning, organising, and controlling sales growth, continued account penetration, and customer satisfaction.
– Utilises strong product / market knowledge and sales experience to manage complex sales and resolve customer questions and concerns.
– Retains, extends, and acquires customers through effective identification of opportunities and the creation and implementation of solutions.
– Create, monitor and revise plans to ensure a substantive sales opportunity pipeline.
– Meet or over achieve Company targets.
– Maintain positive relationships with existing customer base.
– Develop new relationships with prospective customers.
– Provide operational assistance when necessary to maintain business continuity.
– Cooperate with Technical Support and Marketing teams to monitor and achieve customer satisfaction.
– Manage the preparation of bids and tenders with particular emphasis on establishing the organisation’s trading terms and price proposals.
– Resolve customer complaints by investigating problems, developing solutions, making recommendations to management.
– Keep management informed by maintaining records on area and customer sales.
– Competitive Mindset. Monitor competition by gathering current marketplace information on pricing, products, new products, etc.
– Build image and brand in eyes of customer.
– Maintain professional and technical knowledge by attending designated training as and when required.
– Drives the sales process from approximately 2 years prior to tender.
Person Specifications
– Master or Bachelor of Science or equivalent
– Over a year of sales experience within the IVD market , laboratory background is a plus
– English: excellent knowledge (mother tongue level)
– Excellent communication, presentation and negotiation skills
– MS Office, SAP (or equivalent)
– Drive for success and accomplishment
– Readiness to travel extensively with overnight stays as required
– Customer-orientation, flexibility and personal accountability
Package
For Salary Contact Libby
Bonus of up to £10,000
Company car
iPhone, Laptop
Healthcare
Pension – up to 8%
Locations
Aldershot
Amersham
Andover
Aylesbury
Banbury
Barnstaple
Basingstoke
Bath
Bicester
Bideford
Birmingham
Bognor Regis
Bournemouth
Brackley
Bracknell
Brecon
Bridgend
Bridgmorth
Bridgwater
Bridport
Brierley Hill
Bristol
Bromyard
Buckingham
Burnham-on-Sea
Caerphilly
Camberley
Cannock
Cardiff
Carmarthen
Chepstow
Chichester
Chippenham
Christchurch
Cirencester
Clevedon
Corby
Coventry
Dorchester
Droitwich
Dudley
Dunstable
Eastleigh
Ebbw Vale
Exeter
Falmouth
Faringdon
Ferndown
Gloucester
Guildford
Havant
Hemel Hempstead
Hereford
High Wycombe
Honiton
Ivybridge
Kettering
Knighton
Leamington Spa
Leighton Buzzard
Leominster
Lichfield
Llandrindod Wells
Llanelli
Luton
Lyme Regis
Maidenhead
Malmesbury
Malvern
Marlow
Merthyr Tydfil
Milton Keynes
Neath
Newbury
Newport
Newport Pagnell
Newquay
Newton Abbot
Northampton
Nuneaton
Oxford
Plymouth
Pontypool
Poole
Portsmouth
Reading
Redruth
Romsey
Ross-on-Wye
Rugby
Sailsbury
Slough
Solihull
Southampton
Stourbridge
Stroud
Swansea
Swindon
Taunton
Tavistock
Tewkesbury
Tipton
Torbay
Torquay
Towcester
Truro
Walsall
Warminster
Warwick
Wells
Weston-super-Mare
Weymouth
Willenhall
Winchester
Windsor
Witney
Woking
Wokingham
Wolverhampton
Worcester
Yeovil
Previous Listing
Date Updated
03 Apr 2024
Job reference
72159
Categories
Full Time
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