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Role Filled

Senior Account Director

Healthcare Communications
Account Mgmt (Non sales)
Client Services
London / Hybrid
Up to £78,000 pa
Medical Communications

Role Overview

To drive the maintenance and growth of allocated accounts by providing the leadership and direction which delivers the best, most expert, digital services, solutions and client service.

Company Information

Are you looking to join a digital focused and forward thinking Med Comms agency based in London?

Our client are an award-winning agency that combine scientific communications with a consumer-focused user experience to deliver integrated (online and offline) digital solutions to help companies more effectively reach and engage their target customers.

This agency deliver integrated digital marketing solutions using their expertise in content, social media, search engine and influencer marketing. Their client portfolio at the moment consists of GSK, Merck and BI among others. They have also brought all the expertise in house including building creative, digital and technical teams.

Role Requirements

To help and guide colleagues to successfully address client needs and expectations

To maintain and grow client revenue to defined and agreed quarterly targets

Ensure client projects are delivered on brief, on time and within budget

Proactive driving of internal progress meetings, representing the voice of the agency.

Planning and coordination of appropriate internal resource

Effective and accurate briefing, ensuring client expectations are fully met

Oversight and review of outputs to ensure high quality: relevant, accurate and timely delivery

Accurate forecasting and planning of ongoing client deliverables

Allocation and delegation of appropriate client responsibility to direct line reports (e.g., SAM, AM, AE etc.)

Person Specifications

Essential: graduate qualification; ideally a science and/or marketing
Desirable: post-graduate qualification in marketing/digital marketing

The successful candidate will:
Have a minimum of four years relevant agency experience
Demonstrable expertise in medical communications planning
Experience and expertise in digital marketing and online communications
Hold excellent written and oral communications skills
Have a strong track record of team and account leadership
Be comfortable with a high degree of accountability and ownership


25 days holiday + public and bank holidays
Flexible hours and option of remote or hybrid working
Discretionary quarterly bonuses, based on company performance
Discretionary annual bonuses, based on personal performance
Healthcare cover
Pension contribution


East Central London
Previous Listing
Date Updated
17 Apr 2023
Job reference
Full Time
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