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Senior Service Engineer
Role Overview
We are looking for a Field Service Engineer to deliver technical support to customers in the Clinical, Medical and Pharmaceutical sectors.
As a Senior Service Engineer, you will be part of a regional team of collaborative Field Service Engineers, reporting directly to the Service manager. You are expected to work to the highest standards to ensure first class service is delivered to our customer base while ensuring quality and regulatory standards are adhered to in this heavily regulated industry
As an experienced Field Service Engineer, you will be able to work independently and will be used to working at an advanced technical level to provide expert advice & solutions to customers and colleagues.
Company Information
Zenopa are partnered with a global leader that promotes, sells and supports a wide range of Laboratory Equipment & Consumables, Medical Technology Solutions, Point of Care Testing (POCT), Surgical Products, Blood Tracking Solutions and Blood Transfusion Equipment, reagents & services.
Role Requirements
Providing field-based and remote technical support to customers and colleagues in line with relevant training and experience.
You will carry out preventative maintenance, installation, relocation, repairs and corrective field change orders on our instrumentation.
You will be responsible for diagnosing electrical, fluidic, mechanical, hardware, software and laser failures using established procedures and techniques.
In this role, you will be based from their office in Naas, primarily covering 32 Counties. Standard working hours are Monday to Friday 9am to 5pm. As they do offer Nationwide Emergency out of hours support there is a requirement to be available to work outside of standard hours as part of an On Call roster.
Person Specifications
Looking for someone with previous experience as a service engineer within hospital/laboratory environments.
Looking for someone with a strong electrical/electronic background.
Looking for someone with strong customer facing skills.
Looking for someone with a full driving licence.
Salary is based on Experience. Full Manufacturer training will be provided.
Package
Up to €60k (Depending on Experience)
Company Car
4% Company Pension
Daily Allowance – €10 a day
On call Bonus – €250 per weekend (1 in every 5 weekends on call)
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