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Senior Service Engineer

Medical Devices & Equipment
Engineers Field & Depot
Medical Devices
Ireland
Up to €60k
Theatre/Critical Sector

Role Overview

We are looking for a Field Service Engineer to deliver technical support to customers in the Clinical, Medical and Pharmaceutical sectors.

As a Senior Service Engineer, you will be part of a regional team of collaborative Field Service Engineers, reporting directly to the Service manager. You are expected to work to the highest standards to ensure first class service is delivered to our customer base while ensuring quality and regulatory standards are adhered to in this heavily regulated industry
As an experienced Field Service Engineer, you will be able to work independently and will be used to working at an advanced technical level to provide expert advice & solutions to customers and colleagues.

Company Information

Zenopa are partnered with a global leader that promotes, sells and supports a wide range of Laboratory Equipment & Consumables, Medical Technology Solutions, Point of Care Testing (POCT), Surgical Products, Blood Tracking Solutions and Blood Transfusion Equipment, reagents & services.

Role Requirements

Providing field-based and remote technical support to customers and colleagues in line with relevant training and experience.
You will carry out preventative maintenance, installation, relocation, repairs and corrective field change orders on our instrumentation.
You will be responsible for diagnosing electrical, fluidic, mechanical, hardware, software and laser failures using established procedures and techniques.

In this role, you will be based from their office in Naas, primarily covering 32 Counties. Standard working hours are Monday to Friday 9am to 5pm. As they do offer Nationwide Emergency out of hours support there is a requirement to be available to work outside of standard hours as part of an On Call roster.

Person Specifications

Looking for someone with previous experience as a service engineer within hospital/laboratory environments.
Looking for someone with a strong electrical/electronic background.
Looking for someone with strong customer facing skills.
Looking for someone with a full driving licence.

Salary is based on Experience. Full Manufacturer training will be provided.

Package

Up to €60k (Depending on Experience)
Company Car
4% Company Pension
Daily Allowance – €10 a day
On call Bonus – €250 per weekend (1 in every 5 weekends on call)

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    Locations

    Cork-Kerry
    Dublin
    Midlands East
    North West
    Shannon
    South East
    West
    Date Updated
    06 Feb 2025
    Job reference
    73949
    Categories
    Full Time
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    Why Zenopa?

    We aim to operate and maintain the following set of core values

    Group people cartoon
    01
    In house, contracting department.

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    02
    We liaise on your behalf

    Required equipment, e.g. cars, laptops, mobiles, we negotiate with the employer source and manage these on your behalf.

    03
    Solid Industry Relationships

    Our recruitment teams have built relationships with some of the UK’s most prestigious pharmaceutical companies

    04
    High Success Rate

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    05
    Systems that work for you

    As an ISO 9000 organisation we have fully defined systems that are regularly audited. You can be assured we consistently following processes that deliver for all.