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Service Engineer
Scientific Supplier
Engineers Field & Depot
Diagnostics
Dartford
£47,000
Diagnostics
Role Overview
As a Service Engineer, you will be responsible for providing responsive, effective, and professional technical service and support to customers via phone and via site visits, always with the aim of maximising equipment uptime and productivity.
Company Information
Our client is a global leader in the laboratory diagnostics market, specializing in the immunodiagnostics and molecular diagnostics segments looking to onboard Service Engineer within the Diagnostics or Wider Medical space looking to upskill their product knowledge within immunodiagnostics.
Role Requirements
– Provide phone support to address technical issues.
– Visit customer sites to troubleshoot, repair equipment
– Perform preventative maintenance (PM) per schedules and corporate standards.
– Install upgrades to ensure instrument performance, safety, and reliability.
– Support instrument installation, decommissioning, and laboratory system interfacing.
– Handle technical hotline support, assist customers, and create/dispatch work orders.
– Manage a small U.K. parts stock, including inventory control, shipping, and replenishment.
Person Specifications
– Bachelor’s degree or appropriate HNC/HND
– Minimum 2 years’ experience as field service engineer within a medical laboratory environment
– Immunoassay experience(desirable not essential)
– Experienced within robotics, industrial print or liquid handling experience would also be considered
– Full, clean driver’s license.
Package
– Base salary up to £47,000 depending on experience level
– Bonus up to 10% of base salary
– Company Car
– Pension scheme – employer contributes up to 12% of base salary
– No overtime or on call
– 25 days + Bank Holidays
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Locations
Ashford
Banstead
Beckenham
Bexley
Brighton
Bromley
Camberwell
Canterbury
Carshalton
Caterham
Crawley
Croydon
Dartford
Deptford
Eastbourne
Gatwick
Gravesend
Greenwich
Haywards Heath
Herne Bay
Horsham
Hove
Lewes
Lewisham
Maidstone
Margate
Medway
Mitcham
Morden
Orpington
Purley
Redhill
Sevenoaks
Sidcup
South East London
Sutton
Tonbridge
Tunbridge Wells
Whitstable
Date Updated
16 Jan 2025
Job reference
74000
Categories
Full Time
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